Reviews (2,629)

Overall rating
4.7
Counts per rating level
  • 87% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to handle complex product customizations, crucial for stores with customizable items. It supports various options and uses conditional logic to show only relevant choices, keeping product pages tidy. The support team is praised for their responsiveness and custom coding help. Despite an initial learning curve, the interface is user-friendly, and the dedicated customer service through multiple channels enhances the shopping experience and aids business growth.

May 27, 2014

This was a great application. My entire product line is dependent on selections by the buyer so it was critical that I find an app that could support that. This app was easy to use and integrated well.

The support staff is also great to work with. They were able to get me set up quickly and effectively.

If you product involves a lot of options and customization I would definitely recommend this application.

SNAPSHADES
United States
6 months using the app
September 12, 2017

I can not say enough great things about this app and the Bold team's customer service! After trying multiple other product option apps we settled on this one. We were actually running into a few hiccups getting it to work for us (no fault of the app by any means, just set up issues really) and decided to live chat with support. Julian was there to help and took the time to make all the changes we needed to get the app up and running for us.

We strive for excellent customer service in our own company, so to receive it back from another company as a customer it is a breath of fresh air.

Thanks again guys!!

Patio34
United States
6 months using the app
January 13, 2014

Great app that works really well with Shopify Stores. Customer Service is great as well. Always reachable and easy to work with. Great App.

AXPM Supply
United States
5 months using the app
June 6, 2018

Great technical support from Henrique, he solves all the questions and issues i had with this. Thank you so much, great app.

Mamutbigdesign
Spain
5 months using the app
Edited February 9, 2020

Great App and the best customer service. Kelsey was very helpful and helped me get the installation done ASAP. Nirav was very helpful and assist with any requirements that I had about the installation. They installed the app very quickly and adjusted it according to all my requirements. Highly recommended.

Gaming Blaze
United States
5 months using the app
Shop Circle replied January 14, 2020

Hello there! We're really glad to hear that Kelsey was able to help you out with getting the installation done. We're more than happy to make the necessary adjustments for you if it's possible. Thanks very much for the recommendation; please don't hesitate to reach out again if you need anything else!

June 26, 2014

Easy to setup. You need the premium version to do price variants, but the basic version works for, well, basic needs. You also cannot use this app (or likely any app) if you're using the Starter package, just as a head's up.

I like that my store can now accept personalizations quickly and easily. As a letterpress printer, it was a super important aspect of opening an online store.

Letterpress Coasters
United States
5 months using the app
October 4, 2018

Love this app! It has saved me and made the ordering process for my customers a breeze! As an artist with highly personalized products, it has always been a struggle to simplify my listing pages. The support staff behind Bold Product Options has gone above and beyond anytime I have issues with my shop. Highly recommend :)

Bert's Clay Creations
United States
5 months using the app
July 20, 2014

I run a couture apparel shop and this is the best tool to use to seamlessly run a store that gives customers the option to have their dresses custom made to their dimensions.

Baani Couture
Pakistan
5 months using the app
December 20, 2013

Worked perfectly for what I wanted it to do. Easy to understand and I love the fact that I can apply the options in bulk! That's a great time saver!!! I would definitely recommend this to anyone that needs to add options to their products.

ejuicetaste.com
United States
5 months using the app
Edited March 15, 2019

Great app, which fully met my needs. Support works perfectly and fast. Thank you Nirav and Lawrence for your help. Pricing is clear and reasonable.

AnyPopArt
Russia
5 months using the app
Shop Circle replied March 15, 2019

Thank you for the review! We're really glad the app fits your business' needs. Love that color pencil design on your site, by the way.