Reviews (2,631)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its advanced product customization and variant management capabilities, highlighting features like conditional logic and bulk changes. They find the interface intuitive but note a learning curve. The support team is praised for their quick and effective assistance, often involving live calls. This app is valued for enhancing the shopping experience by efficiently catering to diverse customer preferences.
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This app is essential to my business. I use it to list options for all the different products I sell.
Not gonna lie, it has been a learning curve and I have had some issues. There are a lot of moving parts and certain Shopify features and themes don't integrate seamlessly with Product Options.
With that being said, I asked for help and help I did receive. I was blown away by the customer service I received from MC. She personally addressed all my issues one by one. She walked me through how to fix things and had a dev take a look over my listings and make the necessary adjustments. She kept in constant contact with me through the entire process, even on a weekend. I can tell she truly cared and wanted to help me get things working and I really, really appreciate that.
The app is now running smoother than ever. All along it has been exactly what I need so I'm very pleased to have it working properly. The swatches are beautiful. Just the right size to show the different prints and patterns. I love that I can keep track of inventory and up charge for premium options. This app is well worth the price for the time it saves me alone. It's fantastic. It's essential. And I love it.
Great App! We sell personalized products, so a customization tool that could offer the flexibility of this app, was essential to our business. They helped us tweak the look to suit our taste, and we love it!
Great App! Integrates well and easy to use. Highly recommend.
I've only been using this app for a week or so but so far I'd rate it 5 stars. I need more than the Shopify 100 variants, wanted colour swatches and my customers need to be able to enter custom details - this solution does it all. I needed some help with the Ajax install and the team did this quickly and efficiently. It's so easy to set up product options even a novice like me can be up and running in minutes once it's installed. Well done guys.
*Update* I found an issue with the display in quick-view. I alerted the team and they got onto it straight away. It wasn't a simple fix but they worked at until it was resolved. It was an issue with my store theme but now it works beautifully. I'd especially like to shout out to Francis whose support was outstanding. Thank you :)
I'm giving the Product Options App Five Stars for having excellent customer service and response so far. I'm still in the installation phase and will update the review again shortly.
Options are something I wish would have been built into shopify instead of variants in the first place but since it wasn't, I'm glad Bold Apps gave us an alternative. The price is $19.99 a month for the option with price variants which I need.
Installation is tricky because you have to edit liquid code on 5+ different pages. It is hard to expert level. Instead, just pay the $50 and have them do it for you. Don't risk messing up your store and doing it yourself.
I'm still in the process of installing the app and will update it again. But five stars so far for the excellent customer support. Thanks Jay.
Fast response and good service.
Great app. Allows me to add more variants to my products without any limitations. There was a styling issue when installed but James responded within an hour and fixed the problem. This app is also extremely easy to use ... this coming from someone who doesn't have the time or patience to learn how to use new apps.
Couldn't have been easier ... highly recommended!
This app is useful for our large catalog. Rushi & Rony helped me quickly resolve any issues I had with setting up options and specific display settings. Thank you!
Thanks for the review! Please let us know if you need any further assistance or have any questions. :-) We're more than happy to help out again. By the way, I love the look of your Astrid bed!
This app was the answer to the other options apps that lacked the exact thing I wanted to do, which was have a visual indicator of my options (swatches). Also, the ability to adjust prices with the variants. Throw in the fact that the subsets are saved to choose from later this app is a slam dunk!
Hi there! We're SO happy to hear that you were able to find our app, and that it meets your store's needs. We're glad to offer the features that you were looking for! We believe that swatches (and the ability to charge for certain variants) is totally integral to a business with so many customizations, such as yours - such an awesome array of colours and camos on your site!
Cheers for the review! Please let us know if we can assist any further. :-)
I was so relieved to find this app, it works exactly as described and will help reduce the complexity faced by my customers when purchasing. I opted to have Shappify set up the app for me for a small fee and they turned this around very quickly. My follow-up questions were also responded to very quickly with really helpful responses. Highly recommended.