Reviews (2,630)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its ability to handle complex product customizations, crucial for stores with customizable items. It supports various options and uses conditional logic to show only relevant choices, keeping product pages tidy. The support team is praised for their responsiveness and custom coding help. Despite an initial learning curve, the interface is user-friendly, and the dedicated customer service through multiple channels enhances the shopping experience and aids business growth.
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So this app solved a MAJOR problem for me. While I am still deploying it and have not completed I can already tell it will do much better than the prior Product Option (free app) app I had.
The previous app once it adds the product to the cart you could manually remove parts of the bundle which it shouldn't allow. I lost hundreds of dollars due to this by the time I found it.
This Product Options from Bold allows the item to be added (with the options and price adjustments) to the cart and you are not able to remove line items.
Thank you for making a great product and saving me hundreds of dollars in lost sales.
I had emailed in to support to get the app setup, I tried to follow the instruction but must have missed something along the way as it did not work as expected.
Within a day or 2 (I believe it was a weekend when I deployed it) Raphael Silva deployed it for me. (now I did an update on my theme this same weekend) I had to email Raphael once he completed it as the theme changed between sending the request and him deploying it so he could update the correct theme with the app.
It was done within 12 hours so for me that was a great turnaround knowing the hours of the support center.
Once deployed MC reached out and stated they would like to log in the next day and clean up the look of it for me. WOW it now looks like it is all part of the theme and I couldn't be happier.
Amazing job and support!
Hello! We're so happy to hear that MC and Raphael were able to help get the ball rolling with Product Options. Setting up and installing Product Options can sometimes be a bit tricky, but we're always around to help out! Let us know if there is anything that we can help with in the future.
We couldn't run our store without this app. We rely on it for custom products that require sizing without inventory. The support Bold offers is critical. Simran on live chat is the best and cleared up and remaining issues!
Thanks so much for the review; we're really glad that our Product Options app is helping your business in such an integral way! Your products are so unique - I love the idea behind the unique guitar string jewelry. We'll be sure to share the kind words with Simran, too!
Je ne connais pas grand chose en informatique et Nir à fait preuve d'une grande patience .Merci d'avoir pu m'aidé.
sooooo super helpful and patient, Alexa helped me figure out lots of little tweaks and got me ready to launch!.
Had I know it was this easy to open a web store, I would've done it years ago. Shopify and Bold are a perfect match.
The customization made possible by Bold is really cool. Support Dept is very responsive and made some minor modifications I needed quickly. Now I'm studying their other apps to see what the possibilities are.
My store goes live next week. Thanks Bold!
After my website development team set up some initial rules incorrectly and that was causing losses in revenue, I contacted Bold support to help me figure out how to correct the problematic rules and to create a new rule. They followed through and our product options work the way they were intended to and we are not missing out on revenue due to errors any longer.
Great App. Upload any file type with conditional logic. Great for us to have a responsive form for our clients.
I've been using this app for about two months, and I'm super impressed. The customer service is great (I needed a help because I had another, similar app installed and it conflicted with this app). I uninstalled the other app I'd tried because this one is far superior. I used it to create "product builders" for each of my charts products - making it easier for people to assemble the system they need instead of individually picking things out. In the future I'll need to something more simple, like extra customization on some of my magnets, and this will work perfectly for that as well. I use the upgraded version with the conditional logic, and it's fantastic. I love this app!
best supporter for my store.
they support every time.
i will use it for all store.
recommend app for Pod store
Thank you for taking the time to leave us this amazing 5-star review. We strive to provide the best possible support and service that we could offer and it's great to hear that we're doing a good job!
Our support team is always here and ready to assist you 😊
Have a wonderful day,
Customer Success Team I Shop Circle
It does the job, but it is the most expensive app I use at $20/mo and still has weird glitches and snafus. Every once in a while all the connections I build just seem to randomly break and I have to rebuild them. Behind the scenes, the use of the hidden products are clunky: they junk up my product list and don't translate well when importing into my shipping program, such as onto customs forms, because they are being imported as a separate product rather than a product variable.
But it was the only working option for conditional logic options (at least at the time I purchased it), and it allows me to increase the options above the Shopify allotment, so I keep working with it. And their customer service is pretty good.