Reviews (2,632)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its advanced product customization and variant management capabilities, highlighting features like conditional logic and bulk changes. They find the interface intuitive but note a learning curve. The support team is praised for their quick and effective assistance, often involving live calls. This app is valued for enhancing the shopping experience by efficiently catering to diverse customer preferences.
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Well thought and easy to use, i have only positive vibes
Very pleased with this app and the customer service so far is great! GURI was very helpful to answer all my questions and was very quick to reply.
Sehr vielseitig einsetzbare App. Sobald es kleine Probleme gab, hat der Kundenservice (Shout-out für Alina) schnell und lösungsorientiert geholfen.
Fantastic service.
The app works and when there a technical question I have or something that might not work instantly, the team are quick to resolve this through the support tickets and are open and honest about the time it take to finish a task. When I need more apps for my site, Bold will be the first place I check!
Good Shopify application for multi product options. Recommend to other customers.
Excellent app and support service!
Awesome service, had a few issues with how things were displaying, and after one email they got them solved the same day.
Great App support and a simple but effective product!
shopglitterandgranola.com is loving the extra product variation options! Makes the whole checkout process so much smoother without having to ask customers to enter some of the variation as notes during checkout...
Disaster. I have been a Product Options customer for 10 years. I started noticing a few options not being charged to customers recently and reached out to support. They informed me I need to install Version 2. After horrific communication that takes days for each message, they deployed something that completely torpedoed my entire site and it doesn't even seem like we can undo it. It appears like "Shop Circle" purchased this app from BOLD but kept the name. I am currently losing thousands in revenue a day with an unknown impact on long-term sales and no real resolution in sight that doesn't likely involve 50+ hours of work on my end.