Reviews (2,595)

Overall rating
4.7
Counts per rating level
  • 87% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to manage complex inventories with a range of product options and variants. They value its user-friendly interface, conditional logic, and bulk update features, which enhance customization and efficiency. The customer support team is praised for being responsive and knowledgeable, providing quick fixes and custom coding. Regular updates keep the app relevant and functional.

May 9, 2017

Lawrence from support is awesome! He helped us write custom code to reflect our needs. Bold has the BEST customer service

Quality Outdoor Products
United States
4 months using the app
May 26, 2014

After trying many other customizer apps I finally landed on Product Options. Great product and support, they helped get setup and guide me through any issues I had. I would highly recommend this to anyone who needs to add some customization to their products.

Everyday Grace
Canada
4 months using the app
October 4, 2017

Awesome Customer Service!! Thanks guys!!!

Ambellas Hair And Beauty Boutique
United States
4 months using the app
April 30, 2016

Works great, support is helpful too

Vectec Vinyl Inc
United States
4 months using the app
February 9, 2018

So far the app has been great and the support has been nothing but helpful!

Your Puppers
Canada
4 months using the app
Edited March 24, 2022

Apparently I left a review for this app 8 years ago when I first installed it, and at that time was very impressed. However, I can say that my opinion has certainly changed and this app has now been permanently removed from my store. The customer service is very poor and it appears they only want more money instead of taking care of long standing customers - not to mention the fact that I was ...

Adorable Accents
United States
About 8 years using the app
January 28, 2023

Sanjay was most helpful and friendly! I had issues with coding on my product page, but she helped and fixed it ASAP! highly recommend this app.

Twice The Love
Australia
4 months using the app
March 3, 2020

There is no developer better than Bold!
Been using a couple of their apps for a while on multiple Shopify stores.
Carter helped me customize the apps to my theme and business with a breeze.
Thanks again!

KP Pigments
United States
4 months using the app
December 3, 2023

HORRIBLE.
After using Bold Product Options for years it was bought by Shop Circle.
From the beginning, it was impossible to get them to answer emails and get customer support. Literally weeks of no answer to multiple requests.
then I changed themes on Shopify to common Dawn theme.
The liquid disappeared from the order reports despite being in the front end.
easy enough I thought, just request ...

Sevilla Smith
United States
Almost 8 years using the app
Shop Circle replied December 4, 2023

We're truly sorry for the issues and frustration you've experienced with Bold Product Options and Shop Circle. It seems like there have been quite a few problems which have ...

June 25, 2018

The template we are using is not so simple to integrate with this sort of plugin but the team was very knowledgable and attentive to our inquiries and needs.

The Initial Workshop
Mexico
4 months using the app