SC Product Options , 2,536 reviews

Overall rating
4.7
Counts per rating level
  • 87% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its extensive customization capabilities, particularly useful for stores with a wide range of products and variants. Key features such as unlimited options, conditional logic, and the Dynamic List are highlighted. The app is noted for its user-friendly interface and smooth integration with Shopify. The customer support team is praised for their quick and effective responses. Despite occasional issues and suggestions for improved intuitiveness, merchants are generally satisfied with the app's performance and the support received.

Edited February 22, 2018

These guys go the extra mile with regard to support. Above and beyond! Excellent!

ORIGINAL REVIEW

I inherited the old website when I joined the company and my greatest goal was to rebuild it as it was soooo dated. We are a sports clothing company and have always offered a personalisation service so that our customers can add a name, a number, initials or a club badge or logo. It's very popular and that functionality needed to remain on the site.

The legacy site had this functionality custom built on top of the Shopify platform and wasn't going to work if I changed the theme and structure of the site. Neither did I have the help of the programmer/s that had bespoke coded the options previously. So, I set out to find the best solution for the new site and found Bold Product Options which was by far the best app for the job. We have quite a few variations of personalisation and some fairly complicated sets of options.

I also wanted it to be a good user experience and using Bold Product Options and the conditional rules that come with the Premium version, I was able to not only streamline the way the personalisation worked and make it a good user experience for but it looked good on screen too.

I have had a very good experience with regard to support. I haven't needed too much help as I found Product Options very easy to setup and use 'out of the box'. Having said that any problems I have had have been promptly dealt with and the support staff are very friendly and quick to respond.

I had one problem which was actually specific to the 3rd party theme I am using but the Bold guys were straight on it, immediately made a minor edit and solved the problem.

I have used support on 5 or 6 occasions and can't fault it whatsoever. All Good!

www.olorun-sports.com

Kitdesigner 2
United Kingdom
3 months using the app
November 23, 2018

Guri & Shawn saved my Black Friday sale -- they came to my rescue at 1:30am when the pricing would not change on my options. They are my heroes & I am so grateful for their help. Bold is top notch & I use several of their apps. They will be my first choice for all of my future needs! Thank you x million. You guys are the best!

The Leotard Boutique
United States
3 months using the app
August 25, 2020

This app has a lot of features which attracted me. A few initial hiccups on my end were solved with great patience from Nir. Nir really was very patient and stayed with me on the chat for over an hour until everything was fixed and Raphael helped fix the installation and Nir also personally helped fix some frontend issues. Thank you so much Nir, for otherwise I would have moved on to some other app. Cannot wait to start selling using the app. Thanks again guys!

esunsations prescription
United States
3 months using the app
Edited November 28, 2016

Once again I am truly amazed at the support provided by Bold Commerce. A special shout out to Alexa, Rebecca and Rob. These three people went above and beyond to make sure everything in our store was exactly as we wanted. Having been in business for nearly 50 years I don't think I've ever encountered this level of customer service. My advice to any one considering apps to add to your Shopify store.... if Bold makes it.... buy it. They are absolutely the best.
Now I have to add Tamer to the list. These gurus are the best.

Techpoint Foundation For Youth
United States
3 months using the app
May 7, 2018

Lawrence has exceptional customer service. We have a very complicated theme and his expertise in installing the app was amazing. I would definitely recommend working with anyone from bold. They are the best!!

Hellowigs
United States
3 months using the app
August 22, 2019

so far so good. i have not rolled out to the public but getting it installed and ready for my new theme was a breeze. Bold Merchants were able to install the theme in 2 days.

Juice Plus+ Promotions
United States
3 months using the app
Shop Circle replied August 23, 2019

Hello! So glad to hear you were happy with our installers' work; they're very dedicated in getting the proper Liquid coding installed for anybody who needs it.

Please let us know if you need any assistance in getting your options set up before making it live on your store! Very cute apparel, by the way.

May 9, 2016

Does all the work for me. Best app for multiple options!!

Aroma Addiction
New Zealand
3 months using the app
December 5, 2013

I just got started with the Product Options app and am already digging it. It has allowed me to add an entirely new product for my customers, the DIY Apron. The options are not only easy to add, they remain saved to add to new products with ease. Definitely recommend.

PS I can't wait until it allows for price fluctuation...

http://www.tilitchefgoods.com

Chef wear, custom designs, kitchen uniforms, server wear, USA made.
United States
3 months using the app
December 15, 2017

The application is well done.
And the staff is very available, it's appreciable.
Thanks for your support bold.

Eveil Interieur
France
3 months using the app
August 30, 2017

If I could rate 10 stars I would. MC was the best support rep I've ever spoken to for Shopify support. Super helpful and answered all of my questions!

Mitolife
United States
3 months using the app