Reviews (2,629)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its ability to handle complex product customizations, crucial for stores with customizable items. It supports various options and uses conditional logic to show only relevant choices, keeping product pages tidy. The support team is praised for their responsiveness and custom coding help. Despite an initial learning curve, the interface is user-friendly, and the dedicated customer service through multiple channels enhances the shopping experience and aids business growth.
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shopglitterandgranola.com is loving the extra product variation options! Makes the whole checkout process so much smoother without having to ask customers to enter some of the variation as notes during checkout...
Disaster. I have been a Product Options customer for 10 years. I started noticing a few options not being charged to customers recently and reached out to support. They informed me I need to install Version 2. After horrific communication that takes days for each message, they deployed something that completely torpedoed my entire site and it doesn't even seem like we can undo it. It appears like "Shop Circle" purchased this app from BOLD but kept the name. I am currently losing thousands in revenue a day with an unknown impact on long-term sales and no real resolution in sight that doesn't likely involve 50+ hours of work on my end.
Absolutely amazing app for customizing and expanding your product options. Has a very aesthetic look to it too and the support is amazing. #1 Product app by a long shot.
This app is amazing! I dont know what I would do without it. I cant wait for the ability to duplicate options to come out because that would save me a ton of time! Badass product!
The support is amazing just like the app! Definitely, five stars!
This app is essential to my business. I use it to list options for all the different products I sell.
Not gonna lie, it has been a learning curve and I have had some issues. There are a lot of moving parts and certain Shopify features and themes don't integrate seamlessly with Product Options.
With that being said, I asked for help and help I did receive. I was blown away by the customer service I received from MC. She personally addressed all my issues one by one. She walked me through how to fix things and had a dev take a look over my listings and make the necessary adjustments. She kept in constant contact with me through the entire process, even on a weekend. I can tell she truly cared and wanted to help me get things working and I really, really appreciate that.
The app is now running smoother than ever. All along it has been exactly what I need so I'm very pleased to have it working properly. The swatches are beautiful. Just the right size to show the different prints and patterns. I love that I can keep track of inventory and up charge for premium options. This app is well worth the price for the time it saves me alone. It's fantastic. It's essential. And I love it.
Great App! We sell personalized products, so a customization tool that could offer the flexibility of this app, was essential to our business. They helped us tweak the look to suit our taste, and we love it!
Product options has been down for 6 days and I have put in 3 support tickets, yet no one has contacted me to fix it. I have lost sales due to the options not showing and that is unacceptable. I do not recommend this app. The technical support is nonexistent.
Great App! Integrates well and easy to use. Highly recommend.
I've only been using this app for a week or so but so far I'd rate it 5 stars. I need more than the Shopify 100 variants, wanted colour swatches and my customers need to be able to enter custom details - this solution does it all. I needed some help with the Ajax install and the team did this quickly and efficiently. It's so easy to set up product options even a novice like me can be up and running in minutes once it's installed. Well done guys.
*Update* I found an issue with the display in quick-view. I alerted the team and they got onto it straight away. It wasn't a simple fix but they worked at until it was resolved. It was an issue with my store theme but now it works beautifully. I'd especially like to shout out to Francis whose support was outstanding. Thank you :)