Reviews (2,632)

Overall rating
4.7
Counts per rating level
  • 87% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its advanced product customization and variant management capabilities, highlighting features like conditional logic and bulk changes. They find the interface intuitive but note a learning curve. The support team is praised for their quick and effective assistance, often involving live calls. This app is valued for enhancing the shopping experience by efficiently catering to diverse customer preferences.

February 17, 2020

We've tried several product option apps over the past 2 years but none of them come close to Bold Options. You can do pretty much anything imaginable with this app. On top of the great app, Bold provides better support than any other app company I've ever worked with. I can't recommend Bold Product Options enough.

Lightfoot Cycles
United States
4 months using the app
April 21, 2020

very complete app, had some issues with one of the product options but customer support was able to fix the issue.

My Balloon Bouquet
United States
3 months using the app
May 26, 2014

Have been using another service, but if it's a must that the price changes based on selection this is the way to go. Simple to set up and easy to use!

tSion Tech Store
United States
3 months using the app
December 7, 2017

Great app and great Support Team! Product Options gave us the capacity to design unlimited product variants with unique styling features. The swatches were outstanding. Could add different prices to product variants.

Their Support Team is exceptional. They stick with you until you're satisfied. A special kudos to Wally of the Support Team.

Highly recommend this app for Store Owners seeking more flexibility with product variants.

Kesken
United States
3 months using the app
August 24, 2023

So far so good! I have tried other apps but so far this is the best... Customer service is top notch!

CreativeLaughs
United States
3 months using the app
February 26, 2014

This app is awesome for allowing us to create simple or complex items. With enough thought you could easily create custom order option intense items. While it takes a short while to discover the options and limitations of the system, it is wise to brainstorm your project on paper and then transfer to this app to get the best desired results.

East Coast Worldwide Tattoo & Piercing
United States
3 months using the app
Edited May 10, 2016

We run a highly customize-able group of products for the equestrian and canine community. We engrave brass and nickel silver plates and tags for horse tack and dog collars (with various fasteners) as well as engraved stall and stable signs, We could NOT have designed all the available options into our Shopify website without this fantastic app. The selection of option styles meets every requirement we need to present and capture our customers' preferences. The ability to vary pricing according to their product selection with conditional statements has saved us thousands in programming costs. We actually migrated our entire ineffective Magento/Go Daddy website to Shopify BECAUSE of this app. BEST decision we ever made. HIGHLY recommended!!!!

Please excuse this additional comment, but in my enthusiasm for the Product options app, I totally forgot to mention the unblinking customer support provided by the Bold apps team! They are, in our opinion, unsurpassed in their response time and effectiveness when contacting them. KUDOS +++++!

Endless Etc
United States
3 months using the app
January 5, 2019

So far so good with this app, it's really helped get the options I wanted to offer and made it really easy to do so.

Odin Holsters
United States
3 months using the app
February 10, 2014

Bold is unarguably the predominate app creator for shopify. They have many useful tools that no shop should have to go without.

One of the co-founders contacted me personally to help me get setup. I was impressed by how fast the installation was and by how much their customer service cares about their customers. Highly recommended!

Jasper Jewelers
United States
3 months using the app
April 25, 2016

Very simple to use and setup, the relationship system makes it very easy to apply options of multiple products!

Big Kahuna Huts
United Kingdom
3 months using the app