Reviews (2,630)

Overall rating
4.7
Counts per rating level
  • 87% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to handle complex product customizations, crucial for stores with customizable items. It supports various options and uses conditional logic to show only relevant choices, keeping product pages tidy. The support team is praised for their responsiveness and custom coding help. Despite an initial learning curve, the interface is user-friendly, and the dedicated customer service through multiple channels enhances the shopping experience and aids business growth.

May 8, 2020

Great customer service. Aryan has been amazing. I can't tell you how much I appreciate this being an entrepreneur. Thanks guys. Aryan my wife says you're cool too so that should be 2 for you ;)

Sienna Capri Co.
United States
4 months using the app
November 14, 2023

Phenomenal work. Responsive team. Definitely recommend

PawsPlace
United States
4 months using the app
March 22, 2013

Great product. Even better customer support.

SeedsNow.com
United States
4 months using the app
June 17, 2016

Great Customer support, easy to implement. Really amazed how fast you can add more product variances with a click of a button. Thanks

Tango Arms
United States
4 months using the app
January 16, 2019

Good with the conditionals! By far more options that the default of Shopify, easy to handle and easy to get better everyday.

PITZ Shopping
Mexico
4 months using the app
Edited July 5, 2024

Good options app that after 8 years of using needs development. It doesn't work with Shopify Markets. Your option prices are either showing including VAT/TAX to everyone around the world, or they aren't. Also it doesn't work with Translator Apps, so your Product page descriptions etc are translated but your options aren't. If you are just selling in one country, with one tax system in one language, it's a great Options app which have used for a while.
Also on the plus side, really quick responses from the support team, whom since they have been taken over by Shop Circle, knock BOLD out the park in terms of quick support. Shout out to Alina in support who was very quick in her response and helping out.

Hartnack & Co
United Kingdom
Over 7 years using the app
August 30, 2018

Product Options makes my life so much easier to get things done quickly and their service is awesome and they are always willing to help!!!

Bad Boy Vettes Customs
United States
4 months using the app
March 13, 2023

I had initial issues with downloading the theme. I submitted a ticket and Ahmed helped right away. Quick help and great service providing extra assistance and information.

Kav Candles
Australia
4 months using the app
Edited November 7, 2018

Very impressed with Nicholas and MC's generous help with getting what I needed from the app.
The service these guys provided was amazing and can't recommend them highly enough.

Thanks so much!

Trulli
United Kingdom
4 months using the app
June 12, 2014

Great application. I was about to switch to WooCommerce then I found this app.

COPRCAGE
United States
4 months using the app