Reviews (2,625)

Overall rating
4.7
Counts per rating level
  • 87% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its extensive customization options, ideal for personalized products like engravings. It features conditional logic for streamlined product pages and supports efficient multi-product updates. The app is reliable, and the support team is noted for their quick and effective responses, handling complex issues via live chat and video calls. Merchants credit the app with enhancing customer experience and boosting business growth.

May 20, 2024

super buena, y el soporte tambien.

Plantisima
Chile
20 days using the app
April 30, 2024

Super Support! Danke an Harun und sein Team!

Kunst ab Hinterhof
Austria
10 days using the app
January 24, 2024

They are very helpful and patient

GET FRESH CUSTOMS
United States
25 days using the app
July 16, 2024

Excellent experience. Extremely responsive and helpful support. Would recommend

Pixsoles
Ireland
Edited November 30, 2024

After a small learning curve on how to set everything up, the app is very easy to use. Customer service through the in app chat is better than any other companies and fix issues quickly and at any time. I had an issue at 1AM then got an email stating it was fixed by 3AM.

Crossfire Holsters LLC
United States
About 11 years using the app
Edited January 25, 2024

Product options is amazing. We have used this app for many years even before shop circle took it over. I can say since shop circle has taken over it has only gotten better. Their online chat is great for immediate attention and even when you need more support their tech staff is amazing. They are always helpful and accomplish what we need done and in a timely manner. Recent issue we had… shopify said it was the themes fault… theme developer said it was the apps fault… shop circle was not at fault but they worked to help resolve the issue. 5 star app and company.

Wright Leather Works LLC
United States
Almost 11 years using the app
January 16, 2014

Very, very pleased that I bought this app. I was a tad apprehensive about purchasing it because of the need to do the liquid thing (Hey, I'm not a techy!!) but the guys at boldapps were great. Thought that I was going to have to wait days for it to be done by them and it was done within a couple of hours.

And what a breeze to use! I set up my first product options and a new special offer in 2 minutes. It holds a mass of potential for us as we're going to launch some personalised products.

Jim
www.preditos.com

Preditos
United Kingdom
Almost 11 years using the app
March 24, 2022

We use this app to offer our specific hemming options, but were having some issues in getting our options to perform the way that we were hoping. I spoke with Daniel Peter-Salawu in the help chat and he was able to go into our shopify/bold account and help us to get everything straightened out in no time! He was extremely helpful and worked very fast to provide us with solutions. Very happy with the app and the customer support we received!

Berle
United States
Almost 11 years using the app
Shop Circle replied April 6, 2022

Thank you so much for the review! Daniel is an absolute rockstar. :)

We're super glad to hear you've been enjoying Product Options.

December 19, 2013

We needed something more robust than the standard variant options Shopify provides so we decided to give the Product Options app a try. It was exactly what we were hoping for and then some! Having it installed by a Bold App expert was worth every penny especially since our specific needs required coding by an experienced professional. We couldn't be more happy!

Custom Bottle Opener Co.
United States
Over 10 years using the app
January 23, 2020

I would highly recommend Product Options from Bold, we've used this for almost 5 years and continue to find the app beneficial, the support we've received is first rate, with special thanks to Dylan for his efficient and courteous service

jaycotts.co.uk - Sewing Supplies
United Kingdom
Over 10 years using the app