Reviews (2,630)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its ability to handle complex product customizations, crucial for stores with customizable items. It supports various options and uses conditional logic to show only relevant choices, keeping product pages tidy. The support team is praised for their responsiveness and custom coding help. Despite an initial learning curve, the interface is user-friendly, and the dedicated customer service through multiple channels enhances the shopping experience and aids business growth.
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The best tech support I've ever had with an app. I've been emailing support back and forth all day and they have been helping me and implementing changes that I've asked for. For example, I asked if they could make all options input boxes the same length. 1 hour later it was done. They edited the code for me.
Hey there, thank you so much for the kind words! We're so glad to hear how pleased you are with our service - we strive to go above and beyond for our merchants and we're happy to hear that you were satisfied.
So glad we were able to help you out; let us know if you need any further help before your site launches! Good luck!
Too pricy compare to its competitors. I wish they could work on the price to bring to to a more reasonable level.
Great easy to use product and AMAZING customer support! MC went over and above to help when we had some difficulty with layout (as we have very limited experience with code!). Very smooth and speedy solution even though we're based on opposite time zones, from Australia.
Challi or whatever their name was couldn't be bothered to review any information - instead of reviewing and proactively assisting - they just passed me back to the original person without even trying - nor was confident in their knowledge of the product. There is very little to no Feature Set examples - because they chose not to make them. I spent $20-$30 and a ton of time to recognize the flaws and lack of information and still have been asking for communication of which I have received - none I have been on chat, sent email and lastly am here - because where else can I go? So this is the only place maybe they will reach out and solve the communication issue
Thank you for your review. Sorry for the time you spent setting up our app without finding a solution.
Your feedback has been passed to our content team, we'll be creating additional documentation for our Help Centre to help future merchants navigate setup more smoothly.
Apologies for your experience with our support team. We've followed up with each individual member to improve the overall experience going forward.
Great App! Love that they offer everything we needed! Very Happy with Bold! The team support is great too! Quick help over chat and fast turnaround on email, especially Rony. Very happy
Product options in bold, what more is there to say, helpful little app.
Very helpful support team. MC solved our problem right away. Thanks as always!
Tamer and Travis have been extremely helpful in getting the options app set up within my store! I would recommend bold apps to anyone, as the support is amazing!
This is a great product if you have a lot of products with different options. I upgraded to the premium so that my options can have different prices which really helps a lot. I also love the conditional logic!
This app is extremely helpful in having neat simplified options for my customers