Reviews (2,596)

Overall rating
4.7
Counts per rating level
  • 87% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to manage complex inventories with a range of product options and variants. They value its user-friendly interface, conditional logic, and bulk update features, which enhance customization and efficiency. The customer support team is praised for being responsive and knowledgeable, providing quick fixes and custom coding. Regular updates keep the app relevant and functional.

Edited September 7, 2021

The Bold Products option App does not work well with some other Bold Apps. However, As far as I can tell this is a fault of Shopify. Their support team have been very helpful in getting done what they can, Shout out to my support guys Dylan Bach and Ryan who have provided 5 star service and reply time, even though the app they is supporting could use some work.

VidIO Systems
United States
3 months using the app
Shop Circle replied September 2, 2021

Thank you for the review. We are so happy that Dyaln provided you with the support you needed! Thank you for choosing Bold.

November 28, 2017

I had installed the Product Options app on a site a couple years ago and I hesitated to install it again as I remembered that there were several edits required to the liquid code. I thought I'd try it anyway - to my SURPRISE and DELIGHT I installed the latest version with one click - it's now automated! Amazing!!

Using the Options app was very straightforward. I had one annoying issue with the ...

Lianne Tokey
Canada
3 months using the app
November 22, 2013

Best option App for every shopify store it allows you to customize pretty much everything. Thank you so much guys. Works awesome!

Tecerian Jewelry
United States
3 months using the app
November 5, 2013

Great app, I wouldn't be without it! It has given us better ways to sell items and also some ideas on items we can now list. Download it and check it out for yourself.

needITwantITgadgIT
New Zealand
3 months using the app
December 9, 2021

I hsve been using Product Options for a few weeks and great experience. More importantly the support is great and top quality

Oh!Look
Spain
3 months using the app
Shop Circle replied December 20, 2021

Thank you so much for the review! We really appreciate you choosing Bold. :)

We've passed your kind words along to our support team.

July 18, 2018

Great app! Even better support!

Lonestargrillz
United States
3 months using the app
Edited November 12, 2020

I got a high priority support, from Bold. Mona was quite helpful by clearing all my queries. A good support team!

Quirky Perks
India
3 months using the app
Shop Circle replied November 5, 2020

Thank you for your feedback. We understand that your time is valuable and we are always doing our best to complete installations as quickly as possible. Some members from our ...

September 19, 2017

Great app, excellent customer service. We will be opening very soon thanks to your quick customer service.

Atlantis Towels
Türkiye
3 months using the app
October 19, 2020

The support from this app is extremely poor. We have been facing issues with the app and have raised the issue multiple times but did not receive any response from them. Meanwhile the app doesnt work the way it should and causing a loss on every order as the customisation charge is not getting added to the orders.

Dandelion
India
Over 6 years using the app
Shop Circle replied October 21, 2020

Thank you so much for your feedback. We appreciate all feedback as it helps us to improve our service. When our level of support falls short of our client's expectations, we ...

December 30, 2019

MONA WAS VERY HELPFUL THANKS AND WAS GOING THROUGH THE ISSUES I HAD BUT OVERALL VERY ATTENTIVE--THANKS

HEERA DIAMONDS
United Kingdom
3 months using the app
Shop Circle replied December 30, 2019

Hello! We're glad that Mona was able to help you out with the issues you were experiencing; very sorry that you had some troubles with things, but it's great to hear that ...