Reviews (2,630)

Overall rating
4.7
Counts per rating level
  • 87% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to handle complex product customizations, crucial for stores with customizable items. It supports various options and uses conditional logic to show only relevant choices, keeping product pages tidy. The support team is praised for their responsiveness and custom coding help. Despite an initial learning curve, the interface is user-friendly, and the dedicated customer service through multiple channels enhances the shopping experience and aids business growth.

Edited May 7, 2018

Very pleased with Product Options by Bold. There are a few improvements that they will need to make for me to give them a 5, but the customer service has been very very good and has helped me give options to my customers that would be difficult with the Shopify platform alone. I believe within a year Product Options by Bold will have all of the options I need to be 100% happy. Hoping price does not increase as that may affect my opinion as well. But VERY pleased as of now! PS MC was extraordinarily helpful and responsive. Easy to talk to and work with!

Good As It Gifts
United States
About 1 year using the app
April 3, 2015

Great app that does it exactly what it says. Easy to use and set up. Great support from boldapp.

Door2DoorStorage Storage By The Box
United Kingdom
14 days using the app
October 26, 2018

The process to install this app was easy, I just installed it on the wrong theme. I was assisted by Samuel and Nir who were extremely helpful on helping with the situation. I have yet to really use the app, but if it is as good as their Support team, I am in good hands.

samanthagracedesigns.com
United States
About 1 year using the app
Edited October 23, 2019

Dylan is one of the best "online chat techs" I have ever seen. Very patient, thorough and knows the product well. I appreciate having someone of this quality ( especially the patient part ) helping me out. Thanks Dylan!

Sonoma Champagne Sabers
United States
About 1 year using the app
December 20, 2017

I don't know why I ever hired a "Shopify Expert"... I just used this app and it is so user friends, but more importantly, the customer service is beyond any expectation and so swift. I highly recommend using this product and all things associated with the developers.

Serviceorprivacyplease
United States
About 1 year using the app
August 6, 2015

Does exactly what was promised, and even better, the support staff are great. They've been very patient answering my questions and they've even done some tweaks for me. Couldn't be happier!

From Hells Heart
Canada
About 1 year using the app
November 29, 2016

Awesome tool - it helped us adding a product option that customers can additionally choose for our newly launched Buckle & Seam website. Now customers can engrave their initials on their messenger bags and laptop sleeves! Awesome :)
You can check the option. https://www.buckleandseam.com/

Buckle Seam 2
Germany
About 1 year using the app
December 8, 2013

Just finished coding, and getting ready to create options. So far best app I've seen here in app store. Hopefully, I will come back and ad lot more great reviews.
www.ecoplanetsolutions.com

Eco Planet Solutions
United States
14 days using the app
July 25, 2019

This app is awesome! It's robust yet easy to use and enable me to sell custom items with ease. The support is fantastic too!

Patty's Cakes and Desserts
United States
About 1 year using the app
January 25, 2023

Bold Product Options has been a great tool to provide our customers with a more personalized experience when ordering.
Jeff in Customer Service responded to my questions promptly and answered them accordingly.

Simplesigns.biz
United States
14 days using the app