Reviews (2,630)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its ability to handle complex product customizations, crucial for stores with customizable items. It supports various options and uses conditional logic to show only relevant choices, keeping product pages tidy. The support team is praised for their responsiveness and custom coding help. Despite an initial learning curve, the interface is user-friendly, and the dedicated customer service through multiple channels enhances the shopping experience and aids business growth.
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Awesome app - support are quick to respond and very helpful.
The Shappify Support team were absolutely amazing! I got a reply so quickly and they did exactly what I asked for straight away. Twice!
It is such an easy app to use and so many options! It has everything I wanted for my products and more. Definitely the best app by a mile!
Outstanding customer service! I love that I can email them with my problem and the reply is "done. we took care of everything." Having a team that can take a problem off my plate & handle it without causing me a headache and more down time is worth everything
Gave their staff login to implement the app and they managed to break it meaning customers were getting things for free... and now their team havent responded
Great customer service and app. This app has much more to it than I Initially;y thought and the customer service from Ryan was exceptional! thank you team!
Thank you so much for the review! We are so happy to hear that Ryan provided great support.
MC (Marie-Claude) - your help is really awesome in resolving the long pending issue !!
I'm not sure why I wasted so much time searching the App Store for a better App than one made by BOLD? I've used them before and I should have stopped trying to be cheap and just went with what I knew worked - not to mention reliable customer service. Thanks for your help Carter - appreciate you going the extra mile and triple checking that your App would fit all my needs. Do yourself a favor and go with Bold. They've been around a long time and know what they're doing. A+
They are very happy to provide services, and are very efficient and work very seriously，very good！thank you.
Thank you for your kind review! We are so pleased that you are happy with the service. Thank you for choosing Bold!
This app is absolutely one of my favorites. All of my products are able to be personalized and some require very specific information. I would have to communicate with every single customer 1 on 1 to get the necessary information without this app. Shoppers want things to be simple and user friendly. This app allows my buyers the assurance that everything is being provided for the personalization they need for each of their products. I really do not know what I would do without Bold Apps
Awesome app. I have a lot of product options and this app is a lifesaver!