Reviews (2,630)

Overall rating
4.7
Counts per rating level
  • 87% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to handle complex product customizations, crucial for stores with customizable items. It supports various options and uses conditional logic to show only relevant choices, keeping product pages tidy. The support team is praised for their responsiveness and custom coding help. Despite an initial learning curve, the interface is user-friendly, and the dedicated customer service through multiple channels enhances the shopping experience and aids business growth.

Edited December 12, 2017

Became the best app for us! Would love to see hover enlarge for the swatches.

UPDATE: Had a full functionality as a tester but after removed it and Now I can not even edit some of the options. Not nice at all.

Azfitnessequipment
United Kingdom
About 1 year using the app
March 5, 2018

Bold Apps has been extremely helpful in setting up my shop.
They have responded to all my requests very quickly and implemented what I wanted in my shop.
I am very pleased with Bold Apps and the product options.
Thank you.

Abiza 2
United Kingdom
About 1 year using the app
October 30, 2019

Customer service is excellent - I have had a few user errors and they are quick to respond and fix the issue. Chintan was great on the live chat.

Thank you Bold Product Options for such great customer service.

Freedom Company
United States
12 months using the app
Shop Circle replied October 31, 2019

Hi there! We're so sorry you ran into some errors while using Product Options, however we're really glad that Chintan was able to assist you via live chat in order to get things sorted out quickly.

Please don't hesitate to reach out if you have any other questions or comments! We'd love to help again.

Edited October 2, 2017

At first we had some issues in the past that took a while to resolve. However, Paul and Lawrence worked with us, and we are now up and running and everything seems to be going good. I must be honest, we have A LOT of option sets, and we pushed the software to boundaries it may not have been designed for. We did experience some of the negative sides of things as mentioned in some of the comments, but they stepped up their game and made things right! I must give them credit for that. Thanks guys for all of your help!

Self Reliance Outfitters
United States
12 months using the app
September 29, 2015

I have had this app for a while now and it really does do what it says on the tin, any problems have been sorted out quickly by the friendly and happy to help support team.

Funkyribbon
United Kingdom
12 months using the app
May 23, 2014

I have tried this app and found very useful. Great app! You can easily customize your product options in your online store. I will recommend this app.

Case Thing
Philippines
11 days using the app
June 15, 2017

Works great. Didn't work on my theme and they spent the time to install it manually and it's working great.

Appreciate it, great app.

Sale E Liquid
United States
12 months using the app
October 17, 2018

This app is very helpful to clearly state our variants for our product options to our customers!! Very clean cut and easy to use.

Customer service is super fast and helpful as well to help you get the most out of this app for your website! Samuel L. Was very helpful and talked me through step by step on chat when I couldn't find a button!

NorthwindSupply
United States
12 months using the app
Edited June 9, 2020

This app is so easy to use and the customer service is amazing!

Rony Helped me when I was stuck and answered all of my questions!

WholesomeSoap
United States
12 months using the app
October 11, 2017

Great support from MC - helped get the initial setup sorted out and up and running.

Navigate Apparel Stores
Canada
12 months using the app