Reviews (2,630)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its ability to handle complex product customizations, crucial for stores with customizable items. It supports various options and uses conditional logic to show only relevant choices, keeping product pages tidy. The support team is praised for their responsiveness and custom coding help. Despite an initial learning curve, the interface is user-friendly, and the dedicated customer service through multiple channels enhances the shopping experience and aids business growth.
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Best option App for every shopify store it allows you to customize pretty much everything. Thank you so much guys. Works awesome!
Great app, I wouldn't be without it! It has given us better ways to sell items and also some ideas on items we can now list. Download it and check it out for yourself.
I hsve been using Product Options for a few weeks and great experience. More importantly the support is great and top quality
Thank you so much for the review! We really appreciate you choosing Bold. :)
We've passed your kind words along to our support team.
Great app! Even better support!
I got a high priority support, from Bold. Mona was quite helpful by clearing all my queries. A good support team!
Thank you for your feedback. We understand that your time is valuable and we are always doing our best to complete installations as quickly as possible. Some members from our Merchant Success team have reached out to resolve any issues your having and answer any questions. For the quickest response time we always recommend checking out our live chat support as well.
The support from this app is extremely poor. We have been facing issues with the app and have raised the issue multiple times but did not receive any response from them. Meanwhile the app doesnt work the way it should and causing a loss on every order as the customisation charge is not getting added to the orders.
Thank you so much for your feedback. We appreciate all feedback as it helps us to improve our service. When our level of support falls short of our client's expectations, we take it very seriously. We apologize for the issues that you have been experiencing with your priced options. Our Product Options experts have reached out through phone and email to have the issue resolved as soon as possible.
Great app, excellent customer service. We will be opening very soon thanks to your quick customer service.
MONA WAS VERY HELPFUL THANKS AND WAS GOING THROUGH THE ISSUES I HAD BUT OVERALL VERY ATTENTIVE--THANKS
Hello! We're glad that Mona was able to help you out with the issues you were experiencing; very sorry that you had some troubles with things, but it's great to hear that everything is resolved now. :-)
Cheers!
These guys totally Rock! Not only is this app by far the best personalisation app on the market, their customer service is truly second to none. Any problems are dealt with in super quick time and nothing seems to be too much for the guys to respond to. Always friendly and concise with their information. The app does exactly as is says on the tin. You can easily apply options to any or all of your products quickly with no knowledge of code etc required. Thanks all at Bold apps :-)
I desperately needed an app to allow me to add more custom options to my vintage inspired racing jerseys. I'm still discovering what I can do with the Product Options app but so far I'm thrilled. This will make the process more efficient for my customers and myself by cutting down on questions and mistakes. Product Options makes it easy for me to make the customization process as simple as possible for the most important person, my customer. The support team at Bold Apps has been absolutely amazing with helping a non-techie like me get it set up.