Reviews (2,632)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its advanced product customization and variant management capabilities, highlighting features like conditional logic and bulk changes. They find the interface intuitive but note a learning curve. The support team is praised for their quick and effective assistance, often involving live calls. This app is valued for enhancing the shopping experience by efficiently catering to diverse customer preferences.
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So far so good! I've been chatting with Naman using their live chat feature during my setup process and the support has been awesome compared to some other similar apps I've been using. I'm still playing around with the app to see how it works, but it seems simple enough once you get past the installation!
STOP. Before you try and install this, look and read all the instructions. See if you can find the code they tell you to change or replace. Do this for each step. I found the examples in directions they provided not correct and the images low resolution, almost unreadable. It took many hours over a few days to figure it out. It is better to pay them to install it, unfortunately. What I can say is that once any of their apps are installed, they do work great and you will love it. If they can spend a little bit of time updating instructions, they should not be receiving any negative reviews. If you do run into trouble installing it yourself and need their help, they will, but it may take a few days.
the support is very bad! Contacted them several times. They are either very slow in response, only until I pushed through Shopify then I got a reply, or they say, it's not our job, you need to find a shopify expert to solve it, or we do not support this function. If I can, it should be 0.5 star for this review.
I would highly recommend this app. I struggled a bit with installing the app but I had the experts at Bold finish it for me and it works great. The premium package is worth the money, the conditional logic adds flexibility to the option choices and makes my pages less cluttered and looking great.
We have been using the app for a while now and it has been working as advertised. Installation can be a bit of challenge for those not familiar with coding, however, Bold will have their experts install the necessary coding, for a small one-time fee, which is a fantastic safety net option... All in all, we are pleased with the app and would recommend it to other Shopify owners looking to add that personal touch to their store!
Good option app and easy to use. Good fit for a light user. The only concern for us is it's kind of hard to manage the options if you have a highly complex option structure.
The customer service with this app is top notch! I messaged support to help set up something I was having trouble with (due to my theme code) and Henrique helped me quickly. I mean, it's ALREADY done... same day! How's that for service?
Excellent product - just what I was looking for to streamline our descriptions - I would definitely recommend this for more technical based sites!
Our experience with Bold apps has been EXCELLENT so far! We are using a combination of 5 Bold apps and the complexity has been an issue on my team but with the hand-holding from the Bold Experts like Tamer, David, Dan, Victoria and others we are achieving the results we sought out! Thank you guys!
-Oliver Waller
JJ Virgin Nutrition
Director of Digital Marketing
jjvirgin.myshopify.com
So far, it has saved loads of time trying to add customized options and once you get a little training under your belt, it's pretty darn easy to keep your product customization up to date! Thank you :)