Reviews (2,630)

Overall rating
4.7
Counts per rating level
  • 87% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to handle complex product customizations, crucial for stores with customizable items. It supports various options and uses conditional logic to show only relevant choices, keeping product pages tidy. The support team is praised for their responsiveness and custom coding help. Despite an initial learning curve, the interface is user-friendly, and the dedicated customer service through multiple channels enhances the shopping experience and aids business growth.

August 25, 2020

This app has a lot of features which attracted me. A few initial hiccups on my end were solved with great patience from Nir. Nir really was very patient and stayed with me on the chat for over an hour until everything was fixed and Raphael helped fix the installation and Nir also personally helped fix some frontend issues. Thank you so much Nir, for otherwise I would have moved on to some other app. Cannot wait to start selling using the app. Thanks again guys!

esunsations prescription
United States
3 months using the app
Edited November 28, 2016

Once again I am truly amazed at the support provided by Bold Commerce. A special shout out to Alexa, Rebecca and Rob. These three people went above and beyond to make sure everything in our store was exactly as we wanted. Having been in business for nearly 50 years I don't think I've ever encountered this level of customer service. My advice to any one considering apps to add to your Shopify store.... if Bold makes it.... buy it. They are absolutely the best.
Now I have to add Tamer to the list. These gurus are the best.

Techpoint Foundation For Youth
United States
3 months using the app
May 7, 2018

Lawrence has exceptional customer service. We have a very complicated theme and his expertise in installing the app was amazing. I would definitely recommend working with anyone from bold. They are the best!!

Hellowigs
United States
3 months using the app
August 22, 2019

so far so good. i have not rolled out to the public but getting it installed and ready for my new theme was a breeze. Bold Merchants were able to install the theme in 2 days.

Juice Plus+ Promotions
United States
3 months using the app
Shop Circle replied August 23, 2019

Hello! So glad to hear you were happy with our installers' work; they're very dedicated in getting the proper Liquid coding installed for anybody who needs it.

Please let us know if you need any assistance in getting your options set up before making it live on your store! Very cute apparel, by the way.

May 9, 2016

Does all the work for me. Best app for multiple options!!

Aroma Addiction
New Zealand
3 months using the app
February 17, 2014

Great app to add several product options to a more customized webshop like mine!

Julien et Juliette
Belgium
About 6 years using the app
December 5, 2013

I just got started with the Product Options app and am already digging it. It has allowed me to add an entirely new product for my customers, the DIY Apron. The options are not only easy to add, they remain saved to add to new products with ease. Definitely recommend.

PS I can't wait until it allows for price fluctuation...

http://www.tilitchefgoods.com

Chef wear, custom designs, kitchen uniforms, server wear, USA made.
United States
3 months using the app
April 24, 2019

We use Product Options heavily in our store and very possibly to a larger extent than any other store. The issues we have had with the app are limited, and the provided customer support has always been good. Aman was my most recent support rep and we greatly appreciate the time and energy spent dealing with us.

Homeschool Testing Services
United States
Almost 6 years using the app
Shop Circle replied April 30, 2019

We're really happy to hear that Aman was able to help you out over chat the other day! We'll always do our best to help out, so please let us know if anything else should come up. :-) Thank you for taking the time to leave us a review.

December 15, 2017

The application is well done.
And the staff is very available, it's appreciable.
Thanks for your support bold.

Eveil Interieur
France
3 months using the app
January 18, 2017

Hey, Tamer told me to reach out. I like your options app, but it would be nice if changing the options caused the item price to auto-update instead of having a separate value update for add-ons.

Thanks

Most Ergo
United States
Almost 6 years using the app