Reviews (2,629)

Overall rating
4.7
Counts per rating level
  • 87% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to handle complex product customizations, crucial for stores with customizable items. It supports various options and uses conditional logic to show only relevant choices, keeping product pages tidy. The support team is praised for their responsiveness and custom coding help. Despite an initial learning curve, the interface is user-friendly, and the dedicated customer service through multiple channels enhances the shopping experience and aids business growth.

August 30, 2017

If I could rate 10 stars I would. MC was the best support rep I've ever spoken to for Shopify support. Super helpful and answered all of my questions!

Mitolife
United States
3 months using the app
January 16, 2014

This app delivers a suite of streamlined functionality that will make your site a pleasure to visit.

Previously we had to compromise on quality and use a floundering variants system where each variant was required to have it's own stock, but now with the Options app we have the ability to group variants under a single product and make stock keeping incredibly simple.

My headache is gone.

There is no way our site could have functioned this seamlessly without Options, and with an amazing support staff if you have a problem they will jump to your aid at the drop of a hat.

You need this app, believe me.

Coingift
Australia
3 months using the app
September 25, 2019

I used the app to show my add-on products as picture swatches. The support team has been very responsive and the installation, along with follow-up questions/issues have been resolved within a day.

Yardity
United States
3 months using the app
Shop Circle replied September 25, 2019

We love hearing that you're using our swatch feature! So glad to hear that the installation and your questions were resolved within a day - we do our best to get things working for our merchants ASAP!

Love that you sell backyard pizza ovens, too! :-)

November 15, 2015

Great thank you very much, the process was quick and easy and worth the money to get it done.

Barkn For Bacon
Australia
Almost 6 years using the app
March 16, 2016

A great team of developers to work with, very professional. This app has made shopify a viable option for my business, thanks guys!

Brandonmerchandise
Australia
3 months using the app
February 27, 2020

Not so experienced with the app. Just asked their chat support for help and I recieved the most amazing support I've ever gotten. 100% worth it! Would recommend!

bunk party
Netherlands
3 months using the app
June 27, 2014

This and all Bold Apps are exactly as advertised and then some. Easy to set up, easy to manage. Time saving and ease of use are my biggest issues when choosing a tool such as this app. Bold support has set the bar to a level that many other app devs simply cannot offer. 5+ stars...

Vancity Vapor
Canada
3 months using the app
June 2, 2014

Love it! Extremely thought through, really does everything it says it does :)

VapeSpace
United States
3 months using the app
January 8, 2018

Great app just what i needed for large set of products instead having to do them individually. At first i wasn't able to get them to show due to my page being from a customs builder but Shubneet was brilliant in helping me get it just right no matter how many little requestes i had she got it done! Great app and great support!

At Sports
Australia
3 months using the app
March 10, 2017

I cannot even begin to describe the level of support bold has provided in figuring out glitches and other site related problems. The people over at bold know what they are doing and have bent over backwards to make a solution for me. Thanks everyone! I cannot thank you enough.

Rockstar Leatherworks
United States
3 months using the app