Reviews (2,630)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its ability to handle complex product customizations, crucial for stores with customizable items. It supports various options and uses conditional logic to show only relevant choices, keeping product pages tidy. The support team is praised for their responsiveness and custom coding help. Despite an initial learning curve, the interface is user-friendly, and the dedicated customer service through multiple channels enhances the shopping experience and aids business growth.
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I LOVE PRODUCT OPTIONS BY BOLD!!!
Overview: A bit confusing at first, but now functions PERFECTLY. AMAZING CUSTOMER SUPPORT!! Couldn't be happier.
Detail: I have now been using Product Options for about a month and am still in the 'free trial' period. At first, the application did not operate how I had envisioned. I wanted customers to be able to choose a quantity in the product listing and have that change the price (more you buy, lower the price gets). The 'first tier' customer support team (special thanks to TAMER), replied to my concern immediately and put me in contact with the second tier support team. DAVID was amazing and worked efficiently and effectively to make my idea a reality, implementing several customized features... FOR NO EXTRA CHARGE! Not only does the application do everything I could have hoped, the customer service was beyond amazing. I am a very satisfied customer and would recommend this to anyone needing robust product options!!!
This app solved all of my problems with complex products. Also huge shoutout to Alina for making it work flawlessly on my site!
We're super happy to hear Alina was able to help you out!
Thanks for choosing Bold. :)
I had a little trouble getting 1 part of the liquid code to work and MC was amazing at being prompt and responding to all of my emails. I am so thankful for this app. I needed more drop down options than Shopify allowed and this app saved the day. Easy to use once you get it set up too. Thanks again MC.
Ich schreibe auf deutsch. Das ist einfach ein sensationeller Service. Besser geht es nicht. Wirklich einmalig. So etwas habe ich noch nicht erlebt. Die Jungs haben es echt drauf!
We have been using product options and product up sell for 6 months or so and the app is super easy to navigate and use. You won't need to google how to use it or email support if you have any level of common sense. When you do need support for any install queries or anything like that they are very quick to reply.
Incredible service! The app itself is fantastic to use with an intuitive interface. And the Bold support team is one of the best I've ever dealt with. We needed a customisation to make our product order form work and they offered extra development free of charge - amazing! Don't hesitate, get his app!
At start we have some issue to workout the app with our template , but their support team fix it ,
rest is what we need.
OUTSTANDING CUSTOMER SUPPORT!!!! Roni was the best, he helped me save hours of work in creating options. Great service.
Hi there, thank you very much for the kind words! We'll be sure to pass those along to Challi, as well. We look forward to seeing how you use Product Options to populate your furniture store; best of luck with the launch of your website!
I sent a message today for some help and a gentleman by the name of Paul called me straight away to talk me through the process over the phone.
I seriously cannot recommend BOLD highly enough. Unsurpassed customer service and help which is very reassuring. Saving me time on getting my issues dealt with. Thanks Again :-)
I gave multiple chances to this app and all of them have failed. Every time there was bug of some kind making purchasing an item either difficult, confusing or impossible. Either the prices were not showing up in the cart making it confusing for customers, either the options wasn't showing up at all in the cart or the product itself was simply not there anymore. Sometimes, the price was even doubled for no reason. I've seen customers trying to purchase an item and not doing it because of these issues. We've lost money and time with that app and I don't recommend it. It might work for you but for us it was a complete failure. A lot of room for improvement.