Reviews (2,632)

Overall rating
4.7
Counts per rating level
  • 87% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its advanced product customization and variant management capabilities, highlighting features like conditional logic and bulk changes. They find the interface intuitive but note a learning curve. The support team is praised for their quick and effective assistance, often involving live calls. This app is valued for enhancing the shopping experience by efficiently catering to diverse customer preferences.

March 14, 2016

Excellent app! It is impressive in its ease of use and functionality. The installation process is a little bit tedious but so worth it!
I accidentally broke something in the install process and dreaded what I assumed would be a very time consuming and frustrating process of working with their customer service to get my website working again. However, Ryan and Tamer from support were amazingly fast and competent and got me up and running in no time. Fantastic customer service!

Winefulhome
United States
11 months using the app
April 26, 2018

This app is just great, i were looking for an app to set up my options because i'm working on a travel booking website on shopify, the first shopify travel website and the product options by bold look perfect on my website, i also installed bundles app by bold but finally decided to keep the options app to try to set up my options like i wanted, i already did it, every options are fine, na not every options, i have a prob, my first option created is "choose your 3 combine up accomodations" so my customers will choose his first choice and the number of nights, then he have to click on "choose 2nd acmdt" and that's WHERE MY PROBLEM IS" for his second choice i want an option that will show him like a slide collection to give him possibility to show the images of the second hotel before he simply match and that will save it like his second choice, and the customer can click to "choose my 3rd" and the same process a slide collection of the package he book, that's just mean he can combine 3 accommodations in one of the 4 packages ( basic, premium, superior or luxury) and guess what for a unique price, i mean pay one hotel and combine 2 others..that's the only problem that stop me and i have to find a solution asap, the plan b will be to add a paragraph text option but i don't want my customer to research their 2nd accommodations copy the complete name and paste it, i want them to enjoy they "shopping" or booking ; hope someone can advice me or help me to find that solution, thanks a lot to all bold guru's for their suooprt and hope to read you again

Exode Voyages
United Kingdom
11 months using the app
October 3, 2019

The support at Bold for their Product Options are extremely helpful and know the product really well. I recommend it for anyone that wants to create a store with customized options that fit their customers UX.

TOWN FLYR
United States
11 months using the app
Shop Circle replied October 3, 2019

Thank you so much for recommending our Product Options app! We're really glad to hear that you found our support to be so helpful - that's certainly what we strive for. We have plenty of product experts who know our apps inside and out. :-)

October 17, 2018

Great support provided by Nir. I really appreciate help of the support. Its really easy to use and support is always ready to help you to setup the app. Thanks for your co-operation.

Mihenna
United States
11 months using the app
September 17, 2018

Super helpful! Rick solved the issue I had with the app!

Eternal Petals
United Kingdom
11 months using the app
Edited January 26, 2018

We have used the Product Options app for our store since we moved our website to Shopify 9 months ago. We are an awards and personalization store, so the need for unlimited options is crucial. Product Options has allowed us to continue to offer just what our customers need. When we were having trouble implementing the swatches function in a way that would work for us, Cole jumped in and helped us customize the app for our needs. He was quick and friendly and exceeded our expectations. Bravo, Bold!!

Heather
Manager, Awards2You

Awards2you
United States
11 months using the app
September 28, 2015

Great app, easy to use and a great complement to simplify the process of adding variations to a product.

Arroba Axtel
Mexico
11 months using the app
August 26, 2014

Great app.. Easy to use, and so powerful

Tokocondet.com
Indonesia
10 days using the app
April 18, 2017

MC was a great tech on the support team. We worked through a small layout issue I was having. GREAT app, GREAT support team, and very responsive. Thanks!

Blissartisanmv
United States
11 months using the app
July 7, 2015

I am generally happy with the app. However, now that I have a lot of product on the site, it takes a long time to add listings to the options. The app has slowed down tremendously. Otherwise it all works well and I would recommend it.

Shinylittleblessings
United States
11 months using the app