SC Product Options , 2,525 reviews

Overall rating
4.7
Counts per rating level
  • 87% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its extensive customization features, particularly useful for stores with numerous products. Key features such as the Dynamic List and order note requests for each item are valued. The app is recognized for its reliability and ongoing enhancements. The customer support team is commended for their quick and efficient responses. Despite minor limitations and occasional glitches, many merchants consider the app crucial for their store operations.

Edited July 8, 2016

The support available is exceptional. Very quick, fast and reliable. Product works great.

Tartle
Australia
About 1 month using the app
September 6, 2018

Second store using Product Options. Easily handle some difficult tasks when you need more than the standard software provides.
I couldn't be happier with the customer service and tech support. In my opinion Bold Commerce is as good as it gets.

Quiz Bowl Shirts
United States
About 1 month using the app
February 3, 2020

I've received speedy and helpful support for a great product. I would recommend Bold Product Options to anyone looking for that functionality.

TVsetdesigns.com
United States
About 1 month using the app
May 6, 2014

Essential to our store! Extremely well built and a huge time saver over custom coding options.

VeloInk
United States
About 1 month using the app
February 21, 2014

Easy to use, quick set up (With very detailed helpful instructions). Set up in less than 30 minutes! Does exactly what it needs to do and does it nicely.

Eat.Sleep.Polish.
Canada
About 1 month using the app
November 9, 2015

Does what it promises to do. Good and speedy customer service. Thanks Bold!

Doxify
United States
About 1 month using the app
November 27, 2019

One of the best apps out there but even more than the app is the customer service. I have not had a better experience in any business than dealing with Nicholas! I had several issues with my store and he solved them in a very timely manner even looking at some of the more complex issues with my store. Very happy to be dealing with Bold!

Jengo Art
United States
About 1 month using the app
Shop Circle replied November 28, 2019

Hello there! We're so glad to hear your thoughts on our Product Options app. Thank you so much for the kind words! We're glad to hear that our support gurus were able to work with you to get everything solved in a timely manner.

We look forward to seeing your continued success, and helping you again in the future!

January 15, 2021

Great product and also great support. At the beginning of usage, I had some minor issues, which were immediately fixed by Ryan and the team.

hundedruck
Germany
About 1 month using the app
Shop Circle replied February 2, 2021

Thank you so much for the review. We are very happy to hear that Ryan fixed up any small issues and got you up and running fast. Please don't hesitate to checkout our Help Centre or reach out through live chat should any questions come up.

January 17, 2020

The app is great. I'm very pleased. I got a lot of help with the installation from Pratihba. She is wonderful and very professional. Everything I need for my store has this app. Thank you

Marta Matilda Harper
Serbia
About 1 month using the app
February 10, 2021

Words cannot express the gratitude I have for Ryan and the team at Bold. All I can say is— THANK YOU THANK YOU THANK YOU!! At a time when most companies treat customers like faceless tickets to be dealt with as quickly as possible or worse— ignored or disregarded entirely, the team at Bold went above and beyond my highest expectations to resolve a tricky problem that was ultimately caused by my shop's THEME and NOT by the Bold app I was using. I am absolutely BLOWN AWAY with the level of communication and support at Bold. Not only does their product work beautifully, they've also set a new bar in terms of customer support and satisfaction.

Custom Travel Posters
United States
About 1 month using the app
Shop Circle replied February 11, 2021

Thank you so much for the kind review! We are so happy that Ryan and the team was able to help you. It truly makes us happy that we were able to help you. If you ever need us we will be there, thank you for choosing Bold!!