Reviews (2,632)

Overall rating
4.7
Counts per rating level
  • 87% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its advanced product customization and variant management capabilities, highlighting features like conditional logic and bulk changes. They find the interface intuitive but note a learning curve. The support team is praised for their quick and effective assistance, often involving live calls. This app is valued for enhancing the shopping experience by efficiently catering to diverse customer preferences.

October 13, 2017

To be honest, I am more of a phone person so it took me awhile to get on board with this whole email method. However, I have found that Bold is very responsive and very helpful. I still wish I could talk to someone sometimes, but if I hang in there my questions get answered. My latest issue was pretty complicated and Warren really went above and beyond to help me fix the situation. Outstanding customer service--just have to get used to the email!

Little Mountain Bindery
United States
9 months using the app
Edited December 15, 2022

I used this app to create product options. I launched my website today and had an issue with one of the products. Deelen from Bold help me via chat room in a very efficient and timely manner. He was able to help me solve my issue. Thank you Deelen!

BELOW THE BLUE
United States
9 months using the app
October 10, 2018

Pros: Very comfortable and well-organized application, has many very useful features and a lot of different kinds of the fields. Cons: price

Makemyset
United States
9 months using the app
Edited September 26, 2019

Since starting to use Bold Product Options we've had an awesome experience, especially when it comes to customer support!

Raphael helped us install the Bold Product Options app and matched the style of our theme. Great work and quick response!

Nicholas dialed in the options to fit out needs and made sure they work well throughout the entire store!

Quick turn around times and awesome work from everyone we've interacted with at Bold.

GreetMate.us
United States
9 months using the app
Shop Circle replied August 27, 2019

We're really glad to hear that our support team was able to get the app installed and customized to your theme in a timely manner! Thanks so much for leaving us this review, and best of luck with the launch of your store!

Please let us know if you have any questions about the app - we'd be more than glad to assist.

March 9, 2017

thanks for the help getting the app set up Tamer. the app is easy to use and works great.

Theofficefurnituredepot
United States
9 months using the app
October 21, 2019

I've tried a dozen of product options app, but this one is the best for me. Especially together with Bold Multi-Currency. It works fast, no delays on load and their support are really professional. I was able to get everything I need to do on my website.

Special thanks to Rick, who has helped a lot with integration

INCARNE
Ukraine
9 months using the app
Shop Circle replied October 22, 2019

Hi there, thank you so much for the review! We love hearing that our app is the best solution for your business, especially while using it with our other app, Multi-Currency. We appreciate the kind words, and are so glad we've been able to help you when you contacted support.

We'll be sure to share the kind words with Rick, too! :-)

March 25, 2014

We are using the Product Option from Bold at our new website. It is a great App to give you the liberty to create options to sell products!!! Very easy to manage and to create all options needed. The only downturn is that there is no way to control inventory with sizes available per product... Other than that it is great! I am sure it will be very helpful for lot of websites!

guriabeachwear
United States
7 months using the app
September 18, 2015

I like the App! It took a little while to get the hang of it but now pretty easy! I do recommend having them do the initial installing for $40 - I did it myself but I'm a tech-idiot - powered through but it took me HOURS!

Glitzythings
United States
9 months using the app
Edited November 28, 2019

Chintan was great and very helpful. He stayed with me throughout the process of helping me create my option set.
Thanks again Chintan!
Carlo
Also, Priyanka was great. Helped me with the final touches. thanks
noaddedsaltguy.com

noaddedsaltguy
United States
9 months using the app
Shop Circle replied November 28, 2019

Hi there, thanks so much for the review! We're really happy to hear that Sukh was able to help you get your Product Options app set up and working how you wanted it to.

Thanks so much for sharing your store so we can see an example of it in action! Your pizzas look delicious, by the way!

June 23, 2021

So, I've used several different product variant tools, and have tested at least every single one of them that matches my needs (10-20 different apps). This app by far is the best. It's easy to manage and very stylish on the product pages. The best part is, by far, their customer service. Dylan and Grant have both been amazing. Dylan really helped me get the product variances to look exactly how I need them to look for my store. This was a feat that was like pulling teeth with other apps that took several weeks worth of communication. Dylan crushed it in less than 24 hours. My team and I were STOKED with how fast our inquiries are answered by the Bold Team. Grant's thorough communication has been amazing. He keeps us up-to-date when we have things being worked on and when things are ready for review or have been updated. Honestly, I typically hate working with app development teams, because it always takes a painstakingly long time to get things resolved. But, they're so responsive that it's like the Bold Team is an extension of my own team. It'll be a really hard sell to see me walk away from using their apps.

Squidzie
United States
9 months using the app
Shop Circle replied June 24, 2021

Appreciate the review. That is very high praise, kudos have been passed along to Dylan and Grant internally. Contact our team anytime, we're always happy to help. Thanks for choosing Bold.