Reviews (2,630)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants appreciate this app for its ability to handle complex product customizations, crucial for stores with customizable items. It supports various options and uses conditional logic to show only relevant choices, keeping product pages tidy. The support team is praised for their responsiveness and custom coding help. Despite an initial learning curve, the interface is user-friendly, and the dedicated customer service through multiple channels enhances the shopping experience and aids business growth.
Refine
-
By rating
I have to say that this company has the BEST customer service...and I mean the BEST!!! They have been very willing to help walk me through steps to getting my options uploaded onto my site each time I have called. I emailed a request to change something and it was done almost immediately after I sent the email.Their email communication is also amazing! So far, the options app is working out great for our website and I look forward to adding more of the features it enables us to use. I highly recommend both this app and the company! Thank you guys for such great service! :-)
Beth
Stack Displays
A very inconsiderate company with a staff that is more interested in closing tickets then getting the job done correctly.
Oh and don't try and reach them an hour before they close, especially on Fridays. In three weeks they have not returned an email or returned a call after 4pm. they say they close at 5pm.
Shopify should screen their builders more throughly
A friend of mine showed me this app and since then I use it.What a great app, I absolutely love it. It improves my store so much.
That is so great to hear that our app has helped improve your store! Thank you for choosing Bold!
This is the best app to add product options (priced) by far. It's really simple and effective to use, plus their support team is amazing.
Thank you so much for the great review and recommendation!
Super Kaiser service,rapide et efficace,
Merci beaucoup :-)
aaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa.
I am in the process of creating a print on demand store and am an extremely passionate print engineer being associated with it for over 22 years.
The "vistaprints" of the world have created print websites with online design tools that allow a customer to create their own printed material using a design tool in a browser window. However, everyone is either not a designer or not necessarily adept at designing / layouting artwork in a browser window.
I wanted to create a method and service for those people who are not comfortable moving their text and graphic around on a template and then placing an order. This for those who see a template, like it and then say here is my text and here is my logo and here is my image, put it together and print 250 pcs.
This is where Product Options made me do just that - ask them for their text, logo, image, open file, artwork, just about anything they want to send to me to incorporate into the design template shown in my product page. Then my design team gets into action retrieving the information from the Product Options form on the order page, incorporating that information into the design template using a professional desktop publishing software and viola - we create print designs which are free of errors, no text close to the edges, high resolution files and printer friendly artwork which results in beautifully printed products.
So thanks to Product Options and Shopify that i am in the process of taking my print shop online.
The absolute best support services I have experienced. Had all my concerns addressed in 3-4 days.
At first it was intimidating that almost every mail was from a new person but in the end inspite of different agents the overall experience was extremely cohesive with multiple support agents co-ordinating amongst themselves to give a seamless experience to the customer.
You have me hooked for life as a customer.
A very good application. A very responsive team. I highly recommend this company.
You will not be disappointed.
Une très bonne application. Une équipe très réactive. Je recommande vivement cette socièté.
Vous ne serez pas déçus du produit.
Exactly what I was looking for to handle all of my options quickly and easily. Very easy to learn and move around the backend.
I had an issue with using this app after changing my website theme. I reached out to BOLD support who were a really huge help in discovering the problem. Guri, Rose and Charles all chimed in on our conversation and were all super great to chat with. Guri put in an Installation Request for me, and when I had additional questions after the chat ended, Charles was able to answer them for me. Every single person was kind and helpful. Love BOLD support!
Good design Some hiccups so you have to be persistent with support if you want good results.