Reviews (2,627)

Overall rating
4.7
Counts per rating level
  • 87% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its extensive customization options, ideal for personalized products like engravings. It features conditional logic for streamlined product pages and supports efficient multi-product updates. The app is reliable, and the support team is noted for their quick and effective responses, handling complex issues via live chat and video calls. Merchants credit the app with enhancing customer experience and boosting business growth.

November 22, 2013

Fast customer service when we had a question! Love what this app lets me do too!

StoneWorks Picks
United States
Almost 10 years using the app
April 27, 2016

Great flexible app, excellent customer service. No complaints

Mailbox Big Box
United States
Almost 10 years using the app
November 22, 2021

I use this app to options for my customers to input their dog's measurements when they want us to make a harness by Custom Sizing. Since I'm not a techy I needed hand holding to make the app work with my new theme. Alina was wonderful and patient. With her skill it's working great!

SpoiledDogDesigns.com
United States
Over 9 years using the app
Shop Circle replied November 22, 2021

Thank you for your review. We are so happy that Alina was there to help! Thank you for choosing Bold.

February 6, 2014

I'm impressed! This handles our needs very well and is super affordable. Great app :)

Dayton Boots
Canada
Over 9 years using the app
Edited April 11, 2023

These product options help us offer a more customized item to our customers. As far as customer support, Deelen was super quick and helpful fixing a code issue. Thanks!

Martha & Ash
United States
Over 9 years using the app
November 23, 2017

Customer service is on point! Thank you SO much JULIAN for your patience and help! :)

Freedmans Harness
Canada
Over 9 years using the app
April 14, 2014

This app does everything I need to make shopping a clear and simple process for my customers. So glad I decided to give it a try. I'll be upgrading to the premium version now that I know how easy it is to use!

SB Libris
Australia
Over 9 years using the app
October 21, 2014

Very good app. We have only started to add this feature to our site, but have used a couple of there other apps. They are more than worth the money and add a great deal of value to any site.

Epic Headwear & Apparel
United States
Over 9 years using the app
July 2, 2014

I love this app! I have a lot of pricing variations and this is the only app I've found that can handle my number of unique pricing options. It is much easier to use than I first thought it would be (my skills are minimal). I watched the 14 minute video, and then made my first few options in minutes. The premium version is well worth the cost. And the customer service is great too when you have questions!

georgiedesigns
United States
About 9 years using the app
Edited July 30, 2024

Great app, been using for years. It has some quirks, but I find that it works the best for us compared to other apps.

Also big shoutout to Nicholas, Haris, and Alina for their customer service!

---

Updated 2024: Thanks to Muaza for helping me with a technical problem!

Something Greek
United States
About 9 years using the app