Reviews (2,625)

Overall rating
4.7
Counts per rating level
  • 87% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its extensive customization options, ideal for personalized products like engravings. It features conditional logic for streamlined product pages and supports efficient multi-product updates. The app is reliable, and the support team is noted for their quick and effective responses, handling complex issues via live chat and video calls. Merchants credit the app with enhancing customer experience and boosting business growth.

March 10, 2014

Love this site. The App does everything you could hope and more. The customer service is friendly and fast and they try their best to spell everything out for people who are pretty clueless on how to begin. I recommend the video tutorial, it's very helpful. Having such tailored, customized options for my customers makes me feel like a professional. Changes are easy, I should know, I've changed my mind several times for the options I want to offer and this App makes it painless. Thanks guys--awesome work!

MaryElizabethArts
United States
Over 10 years using the app
October 28, 2013

This app is invaluable! We create custom jewelry and certain products have 200+ variant combinations! If it wasn't for this app, I would be screwed! Easy to set up and works like a charm!

Devin Krista Jewelry
United States
Over 10 years using the app
November 22, 2013

Fast customer service when we had a question! Love what this app lets me do too!

StoneWorks Picks
United States
Almost 10 years using the app
April 27, 2016

Great flexible app, excellent customer service. No complaints

Mailbox Big Box
United States
Almost 10 years using the app
November 22, 2021

I use this app to options for my customers to input their dog's measurements when they want us to make a harness by Custom Sizing. Since I'm not a techy I needed hand holding to make the app work with my new theme. Alina was wonderful and patient. With her skill it's working great!

SpoiledDogDesigns.com
United States
Over 9 years using the app
Shop Circle replied November 22, 2021

Thank you for your review. We are so happy that Alina was there to help! Thank you for choosing Bold.

February 6, 2014

I'm impressed! This handles our needs very well and is super affordable. Great app :)

Dayton Boots
Canada
Over 9 years using the app
Edited April 11, 2023

These product options help us offer a more customized item to our customers. As far as customer support, Deelen was super quick and helpful fixing a code issue. Thanks!

Martha & Ash
United States
Over 9 years using the app
November 23, 2017

Customer service is on point! Thank you SO much JULIAN for your patience and help! :)

Freedmans Harness
Canada
Over 9 years using the app
April 14, 2014

This app does everything I need to make shopping a clear and simple process for my customers. So glad I decided to give it a try. I'll be upgrading to the premium version now that I know how easy it is to use!

SB Libris
Australia
Over 9 years using the app
October 21, 2014

Very good app. We have only started to add this feature to our site, but have used a couple of there other apps. They are more than worth the money and add a great deal of value to any site.

Epic Headwear & Apparel
United States
Over 9 years using the app