Reviews (2,635)

Overall rating
4.7
Counts per rating level
  • 87% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its advanced product customization and variant management capabilities, highlighting features like conditional logic and bulk changes. They find the interface intuitive but note a learning curve. The support team is praised for their quick and effective assistance, often involving live calls. This app is valued for enhancing the shopping experience by efficiently catering to diverse customer preferences.

April 24, 2014

The perfect solution! We offer highly customizable products and the three variants that Shopify provides doesn't provide nearly enough options for us. The Product Options app allows us to provide a fully customized product to our customers. After having the application installed, adding the options to our products was a breeze. I would recommend this app to anyone who is looking to offer custom product solutions!

Aerobotic Solutions
United States
2 months using the app
August 30, 2017

Shubhneet and Alexa took care of me right away! I had some issues unique to my theme and they helped out quickly and efficiently! Great product and great service.

Happily Ever After Store
United States
2 months using the app
January 11, 2018

I love using Bold for my Shopify page. They helped us with adding more options and were so great with my (many!) requests for help. Julian and Jordan were super helpful! Not only did they configure my dropdown menus for me, but they explained the process to me via screenshots. I have had a few tweaks I needed help with and they were really quick and efficient (even during the holidays). I highly recommend Bold and their team. Great customer service. I'm a fan!

Mokeamerica
United States
2 months using the app
October 30, 2015

Took a little bit of effort to get it set up but the support people really came through and this app is doing exactly what I need to do - give customers an experience that very few others in my niche can provide: custom baby gift baskets.

Mylilbean
Canada
2 months using the app
October 5, 2017

Alexa helped me so much!! I love this app!!

Ggv Promo
United States
2 months using the app
Edited August 31, 2020

I have run into 3 question setting up this app today and chat support was able to solve them all really quickly and efficiently. My only constructive criticism is that some of this could/should be covered in the product documentation but chat was extremely fast and probably better than me stumbling about. Nir was awesome!

Fresh City Kitchen
United States
2 months using the app
April 25, 2023

I had Amit from the Shop Circle of Help Chat help me alot in troubleshooting issues. He and his team was extremely helpful and enthusiasm. I had good experience. Many thanks!

Wraply
United States
2 months using the app
May 25, 2016

Awesome product and great support! Highly recommended.

Rough Linen
United States
2 months using the app
September 23, 2015

Nice app, technical support helpful in reinstalling after I botched the initial install.

Lucky Shot Usa
United States
2 months using the app
April 1, 2015

This company offers some of the most amazing and useful apps i have came across for my websites i use 4 of there apps at the moment but have no hesitation when installing a new apps from these guys and if i cant install the liquid code myself there installation service come second to none fast and reliable and most of all affordable for businesses of all sizes. Thank you for all your help Bold Team.

Highly Recommended.

Herbalife Monster Branding
United Kingdom
2 months using the app