Reviews (2,635)

Overall rating
4.7
Counts per rating level
  • 87% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its advanced product customization and variant management capabilities, highlighting features like conditional logic and bulk changes. They find the interface intuitive but note a learning curve. The support team is praised for their quick and effective assistance, often involving live calls. This app is valued for enhancing the shopping experience by efficiently catering to diverse customer preferences.

June 30, 2016

This app has made creating my store a lot easier and 100x more professional-looking. I don't know what I would do without it! It is intuitive and easy to use, with great explanation videos if you are confused. I would recommend this to anyone!!!!!!

Kineticvortex
United States
2 months using the app
October 20, 2017

Bold is an amazing app that helps us with our customization options. This is a huge part of our business and the functionality is very user friendly. The best part about Bold is the customer service. We had a major issue and Paul saved the day. He went above and beyond to make sure everything was just how we needed it to be!

Taja Collection
United States
2 months using the app
Edited October 14, 2019

I installed this app to add a few options to my products and it's doing the job exactly as I want. On another hand, the after-sales service is great. Aman and Rony respond quickly to all requests and they are very helpful.

Konchef
Lebanon
2 months using the app
Shop Circle replied October 15, 2019

Hi there, thank you very much for the review. We're glad to hear that the app is working exactly how you imagined! Our support team is full of amazing people who are always ready to assist however they can; please let us know if we can assist with anything else.

Edited November 23, 2018

Currently trialling this app, needed assistance and got it immediately. Was sorted within a minute. Great support and customer service which is so important for business. Absolutely excellent thank you Tony. Gives us confidence to go from trial to subscription.

Red Sparrow Tea Company
Australia
2 months using the app
April 27, 2020

Great support. I am not very good with technical stuff and Naman on the online chat was very helpful and patient with my questions.

Embroidery Prestige Bathurst
Australia
2 months using the app
June 29, 2016

Great app! It was exactly what I was looking for to offer options to my customers.

Ez Bear Shop
United States
2 months using the app
October 25, 2013

Loving using this app and customising our shop. What other app can you use to do file uploads, product options and set rules for what to display and when? None. Nowt. Zip. Nadda!

Thanks for expanding the possibilities of an already great service :)

Gallery 66
United Kingdom
2 months using the app
June 2, 2015

It took a little tweeking but n the end everything is working as planned. Our cannabidiol options were pretty vast and so it was necessary to implement some kind of options app. Customer support was friendly and responsive..great overall!

DiscoverCBD.com
United States
About 2 months using the app
Edited February 12, 2020

Nir helped me with a issue i was having with the Bold Product Options app. He helped me solve the issues quick and super easy. Thanks alot!

SnappyCustoms
United States
About 2 months using the app
Edited March 15, 2023

There are so many great options for online stores. Its a very user friendly tool. The customer service (I got help from Jeff and Danin) is also great. I was helped with all my problems in a very friendly and competent way - for sure 5 stars for that!

ATLETICA
Germany
About 2 months using the app