Reviews (2,635)

Overall rating
4.7
Counts per rating level
  • 87% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its advanced product customization and variant management capabilities, highlighting features like conditional logic and bulk changes. They find the interface intuitive but note a learning curve. The support team is praised for their quick and effective assistance, often involving live calls. This app is valued for enhancing the shopping experience by efficiently catering to diverse customer preferences.

November 23, 2018

This is the best APP, Charles was the best in getting my site up for me to launch for Cyber Monday. THANK YOU SO MUCH BOLD*********

AUTHENTICHAIRBUNDLES
United States
About 2 months using the app
Edited February 20, 2020

They are great! app, service and customer service :) thank you guys! Aryan Sharma helped me a lot with my inquiries!

OZORION - Mascoteros Felices
Spain
About 2 months using the app
June 30, 2014

This is an absolute lifesaver for our store, and was the only thing that allowed us to switch to Shopify from a much more expensive solution.

Minnesota Fringe Festival
United States
About 2 months using the app
February 18, 2017

The customer service behind this app is really what sets it apart. Tamer from support was super patient, extremely responsive helped to ensure that the project was completed on time. The app itself is easy to use, and we were able to customise it to suit our UI needs.

Squeaker
Australia
About 2 months using the app
April 25, 2013

Excellent, prompt installation and service - I'm very impressed! Well worth the installation fee!

LogosForTeams
United States
About 2 months using the app
August 25, 2020

Literally just started with this app, but so far so good. Had an issue with the placement of the options on my product pages. I chatted with Nir and he fixed it right away.

My Pup Art
United States
About 2 months using the app
September 19, 2019

I installed this app for customization options on the apparel we sell. Easy to install and set up. Works great! Their tech team even helped with appearance changes to match my store variants.
Highly recommended!

duclosstore.ca
Canada
About 2 months using the app
Shop Circle replied September 23, 2019

Hi there, thank you so much for the review! We're glad to hear that you found it easy to install, and that our customer service team was able to help with tweaking the CSS in order to make the app integrate better with your store.

Your vests and hoodies look awesome!

May 5, 2023

We are beyond thrilled with the assistance and guidance the Bold team has provided us. Not only does the app fix a long established issue our website has faced, but it has been relatively easy to navigate. Deelen has consistently gotten back to us within a few minutes to hours and has been patient with all of our questions!

Jane Pope Jewelry
United States
About 2 months using the app
May 21, 2014

The app did exactly what I wanted and only took 10 mins to set up and saved me lots of time and effort.

StrikingFire.com
United States
About 2 months using the app
October 8, 2015

I just got Product Options and love all the flexibility it allows in my store. But what really impressed me is the customer support. I tried to do the install myself but must've made a mistake somewhere because it wasn't working when I got done. So I elected to have the Bold team check and correct my install which they did within a day! A secondly, I wasn't happy with how the page looked once it was done so I asked if there was a way to adjust the code and they did it immediately at no additional charge. This is some of the best support I've ever had on a third party app! Great job and thanks for an awesome app.

Ilovemydogmore
United States
About 2 months using the app