Reviews (2,630)

Overall rating
4.7
Counts per rating level
  • 87% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to handle complex product customizations, crucial for stores with customizable items. It supports various options and uses conditional logic to show only relevant choices, keeping product pages tidy. The support team is praised for their responsiveness and custom coding help. Despite an initial learning curve, the interface is user-friendly, and the dedicated customer service through multiple channels enhances the shopping experience and aids business growth.

April 5, 2018

Very useful application, saved a lot of time

Amztee
Canada
3 months using the app
September 11, 2017

This app is a necessity for my furniture business, allowing me to grant customizations like stain, paint, etc. When I had one issue with my item description being blow my options, Paul (who must be a wizard) remotely fixed my account within minutes of me opening up the chat box and asking for help.

Paul, you are no ordinary man. You are a wizard, everyone in the office owes you a beer. THANKS!

Gunther Bespoke
United States
2 months using the app
August 17, 2020

Bold has an amazing support team. Nir provided excellent support and answered all my questions. He was patient and detailed with his recommendations. I highly recommend the app for the flexible features which no other options app can compare and the stellar support.

Mouldings.com
United States
2 months using the app
Edited August 8, 2020

We use it on the our site called https://theskinmantra.com where we sell laptop and macbook skins , decals and sleeves.
This product although not too fancy in appearance, is fantastic while implementing. I had required their support once in installing and the support I received was quite prompt.

Thanks

Theskinmantra2
India
Almost 5 years using the app
October 27, 2014

So far so good! We have just started using this app and may change the way we handle our entire non profit! Super excited! Great customer service too!

Cranio Care Bears
United States
2 months using the app
June 6, 2018

No doubt about it, the Bold app is amazing...
Special thanks to Snigdha, she has been really a big help.

Thejunketindia
India
2 months using the app
Edited November 19, 2017

Good app. Good people. Sometimes support is unresponsive but when they do respond they are very good.

Igift
Canada
Almost 5 years using the app
July 6, 2016

Great app, once you figure out how simple it is to use it is a great way to addd options with simplicity to your Shopify store, we love it at Speed Media, saves us tons of time!

Speed Media
United States
Almost 5 years using the app
August 23, 2018

Unable to duplicate the entire option sets for each product. You will always need to copy each option one by one from another product if you are building a catalog of similar products with slight changes.

Huge waste of time.

Give Co
Hong Kong SAR
Almost 5 years using the app
June 27, 2017

Great app that does what it says and makes Shopify more scalable. It is a flexible app that can easily be configured and the support from Bold is good once they work out what you are trying to achieve. I'm very happy and I'd highly recommend this app for a store that sells with options or optional extras. Linelink Online - Australia's Only Blackvue Dash Camera Specialist Dealer - www.linelink.com.au

Linelink Online
Australia
2 months using the app