Reviews (2,630)

Overall rating
4.7
Counts per rating level
  • 87% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to handle complex product customizations, crucial for stores with customizable items. It supports various options and uses conditional logic to show only relevant choices, keeping product pages tidy. The support team is praised for their responsiveness and custom coding help. Despite an initial learning curve, the interface is user-friendly, and the dedicated customer service through multiple channels enhances the shopping experience and aids business growth.

March 7, 2016

Has good options and does everything I need in terms of adding variable options to products beyond the standard Shopify features. That said, the level of modifications is very large and it's scary to think of what might happen should it ever stop working.

Choppingblocks Com
United States
7 months using the app
November 18, 2016

The Product Options app from the Bold apps team was the big kick our business needed to get off the ground. Such an easy to install and configure app gave our online store the slick customer experience that we wanted. We had the sleek, crisp design for the website and so all we needed was a product options app that would deliver personalisation options to our customers in a slick, concise and intuitive way... and Bold apps delivered. It was a no-brainer after the trial as it gave our business the customisation core that really complemented our behind-the-scenes talents! It turned a standard retail store into a product customisation solution for customer's to personalise their products.

They reached out from day one and were always there. They gave us the peace of mind to invest time and money with the Bold team. When you are flat out running a business and adding more and more complexity with every passing day, you need support that you can turn to and depend on.

Sandra Muir Design
United Kingdom
7 months using the app
Edited February 25, 2020

The support team at Bold are super helpful - especially Priyanka. After trialing alot of apps, I realise I should have made my life easier by just installing Bold Product Options – is very easy to use with a lot of control over options. Highly recommended *****

Togninis Cafe, Deli & Catering - Milton, Brisbane
Australia
7 months using the app
December 9, 2013

Great customer service...speedy response and eager to please. Thanks!

Shop Gh2
United States
7 days using the app
November 21, 2015

Excellent App! This was exactly what i was looking for and once optimized this app has truly boosted functionality. Well worth every penny and the support for everybody at bold is un precedented.. Great Job

Sokx
United Kingdom
7 months using the app
October 29, 2018

We use this app on multiple stores and it's easy to use, works great and the support is stellar. If I could give them 10 stars I would. Had to have expert installation done on more than one occasion and it was always quick and done right. The chat support is also 10 star. Nir and Cody are absolutely awesome to deal with. Love the app, would recommend it to anyone needing to add options to their products. Very flexible and works well.

QNAP Direct
United States
7 months using the app
April 26, 2016

Bold APPS made it incredibly easy :) We had no problems with using the app - it's simple and user friendly and we LOVE IT ★★★★★ Five stars for the fast and supportive team - not to mention the installation that didn't take more than a day :) Highly recommend!

Sugar Army
Bulgaria
7 months using the app
August 23, 2016

Great app for every store to own, especially when variants are involved. The installation process is very fast and they communicate with you the whole way.

https;//atlantictradingstop.com

Atlantic Trading Stop
United Kingdom
7 months using the app
August 12, 2014

The BoldApps team has been super fast and helpful in helping us get Product Options installed. The product options plugin is a great tool that has helped us streamline ordering processes, making them more informative for our customer and reducing back and forth to get customization features settled.

Radius Networks Store
United States
5 months using the app
November 11, 2018

This app did work for me, BUT before you get this:

First, be aware of the cost difference if you need conditional logic. It's another 9.99 more/mo. and it isn't obvious on the main page of the app. I was drawn to this app for that reason - conditional logic, then disappointed to learn it was more money.

Second: if you choose expert install (free), it will take at least 2 business days.

Third: CACHING is a very big problem while developing your options. You create an option, go to preview it in your development theme copy, and you don't see it working anywhere because cache has to be cleared. After two days of tech support, they told me cache needs to be cleared, but there is no option for that anywhere. Instead they give you a tech support link telling you how to edit a liquid file. I suggested they add the ability to clear cache somehow. I'm sure it would save them hours of tech support, and the end-user a lot of headaches.

Custom Military
United States
7 months using the app