Reviews (2,632)

Overall rating
4.7
Counts per rating level
  • 87% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its advanced product customization and variant management capabilities, highlighting features like conditional logic and bulk changes. They find the interface intuitive but note a learning curve. The support team is praised for their quick and effective assistance, often involving live calls. This app is valued for enhancing the shopping experience by efficiently catering to diverse customer preferences.

August 23, 2016

Great app for every store to own, especially when variants are involved. The installation process is very fast and they communicate with you the whole way.

https;//atlantictradingstop.com

Atlantic Trading Stop
United Kingdom
7 months using the app
August 12, 2014

The BoldApps team has been super fast and helpful in helping us get Product Options installed. The product options plugin is a great tool that has helped us streamline ordering processes, making them more informative for our customer and reducing back and forth to get customization features settled.

Radius Networks Store
United States
5 months using the app
November 11, 2018

This app did work for me, BUT before you get this:

First, be aware of the cost difference if you need conditional logic. It's another 9.99 more/mo. and it isn't obvious on the main page of the app. I was drawn to this app for that reason - conditional logic, then disappointed to learn it was more money.

Second: if you choose expert install (free), it will take at least 2 business days.

Third: CACHING is a very big problem while developing your options. You create an option, go to preview it in your development theme copy, and you don't see it working anywhere because cache has to be cleared. After two days of tech support, they told me cache needs to be cleared, but there is no option for that anywhere. Instead they give you a tech support link telling you how to edit a liquid file. I suggested they add the ability to clear cache somehow. I'm sure it would save them hours of tech support, and the end-user a lot of headaches.

Custom Military
United States
7 months using the app
Edited March 23, 2023

Had a rocky start initially but they did buck up later on and am receiving very efficient support now.

They made all the code changes as requested and it's working as expected now.

The Black Canvas
India
7 months using the app
December 1, 2015

Great support and product. Definitely recommend.

Andrew
Co-Founder unPack, Inc.
www.theunpack.com

No Bag Tag
United States
7 months using the app
April 19, 2016

great customer service and for my shop probably the best app available! Thank you!!

Nicole Scheetz
Canada
7 months using the app
Edited February 24, 2020

So we added this app to our website www.BackChairBag.com to offer Personalization to our customers when they want to add there name or initial / Monogramming to there Back Chair Bags. I Must say I went through a few different apps here on shopify app store and this one is THE BEST! Samantha was a great help to get us up and running she walked me through the steps and I must say it was very smooth! SAMANTHA you are the BEST! We have another company that is looking to do the same thing and we have 100% recommend BOLD PRODUCT OPTIONS! Again Thank you so much Samantha for all your help! Deron

Back Chair Bag
United States
7 months using the app
October 17, 2018

The app is quite nice, it's user-friendly and their customer service is good. I just quick chat with Cody and he helped me immediately to send a request and solve my problem, quite good.

Plaques On Demand
United States
7 months using the app
January 26, 2014

I love that this app, because it enables me to provide more options to my customers. For this reason, my customers are able customize platters and other catered choices they want with little effort on my part. It helps me automatize things that use to be rather time intensive for me. Great app.

Shop N Drop Groceries
United States
5 months using the app
Edited June 13, 2024

This app looks like not so good.
So many images by addons price were generated.
Because of this app, my all store was messed.

Büromöbel Plus
Germany
7 months using the app