Reviews (2,632)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its advanced product customization and variant management capabilities, highlighting features like conditional logic and bulk changes. They find the interface intuitive but note a learning curve. The support team is praised for their quick and effective assistance, often involving live calls. This app is valued for enhancing the shopping experience by efficiently catering to diverse customer preferences.
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Excellent app and great custopmer service. When our app was improperly installed by our web developer, Bold's team got it done fast. Great customer service from Camila.
Thank you so much for the review! We are so happy to hear that Camila was able to provide great support.
Can't fault it! Does everything it says in description and easy to use!
i have been using this app for a few months now and at first the customer service was great and product working well. HOWEVER, I tried to create new options on a new product and it is not working properly now... i've contacted customer service multiple times and the responses have been seriously lacking. i get one response per day asking questions that i've already answered multiple times to different people... which drags out the issues even further. In addition i have another ticket that has been outstanding for 3+ months.... with no resolution..... general jist... the app is more expensive than most apps on the marketplace for this service and I wouldnt mind paying it if theyre customer service was better. but when i have an issue with an app that impacts my revenue, i would expext PROMPT resolution.
The app works great, and shows the options and updated prices right away.
Many thanks to Camila, for helping out getting everything up and running in no time.
Thank you so much for the review. We are very happy to hear that Camila and got you up and running fast. Please don't hesitate to checkout our Help Centre or reach out through live chat should any questions come up.
Just got the App loaded and wanted to give Bold Apps a big shout out. The Support Staff has been great. They promptly installed the liquid in my theme and have been very helpful in getting my products setup. Great App and even better customer support.
Great and necessary app for so many reasons. Would suggest paying for installation as it can be fairly confusing and they have great support for any fixes.
Shopify has a ridiculous options system for products - Shappify's product options is the perfect solution!! Thank you!
This is a must-have, yet priced reasonable... thanks to your team
I went through several "Free" apps before I found the Bold product. Simply put, the free apps did not work; the Bold app did, and does. I love the flexibility to add numerous options for my customers and actually have those options translate to the check out and payment pages. The price is reasonable and in my case just one sale will pay for the app for a whole month. I highly recommend the Product Options app by Bold Commerce.
I didn't have any trouble setting it up, and when i ran into a few difficult things to edit in later on - their support has been there time and time again to offer excellent options and implement them effectively. Its no wonder we use Bold for their multitude of apps, Cheers!