Reviews (2,632)

Overall rating
4.7
Counts per rating level
  • 87% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its advanced product customization and variant management capabilities, highlighting features like conditional logic and bulk changes. They find the interface intuitive but note a learning curve. The support team is praised for their quick and effective assistance, often involving live calls. This app is valued for enhancing the shopping experience by efficiently catering to diverse customer preferences.

Edited November 15, 2018

I customized some of my products easily with no fuss. Easy app installation and Outstanding customer support ! Indeed, Rony J was very professional and eager to find a solution for me !

Custom Engraving etc.
Greece
6 months using the app
April 24, 2023

I had Alina from the Help Chat assist me in troubleshooting an issue I was seeing and couldn't solve for myself. She was extremely helpful and resolved my complex issue within 20 mins. Thank you so much Alina.

Love In The Moonlight
Australia
6 months using the app
October 22, 2019

I want to thank Mona, Alora and Regina of the support team very much!! They did a great job in helping me out with a problem/request regarding the option containers. Thank you very much!!! Jan Willem Verhallen

Dubbel Impact
Netherlands
6 months using the app
Shop Circle replied October 23, 2019

Hi Jay, thank you so much for taking the time to leave us a review and give our specialists a special shout out! Those girls are fantastic and very caring; were glad you got to speak with them to get everything sorted for you with the option containers.

Please let us know if we can assist with anything else; we'd love to help again. :-)

Edited February 20, 2019

Great app. I added my options as I wanted them to my products successfully. I even had the option to customize them. The automated installation process didn't work at the beginning ( I believe this was because of my theme), but the support team of BOLD app helped me on that and they had it fixed in less than 12 hours!! The support was excellent. Totally recommended

Leo. intown
United Kingdom
6 months using the app
June 23, 2020

App works great. Needed some assistance so I started a chat. Naman was able to help and everything works!!

Panda General Store Hawaii
United States
6 months using the app
Edited September 15, 2017

Very helpful customer support! The app is great for add on products or different variations of a product. The user interface is really easy to work as well.

Attachment Kings
United States
6 months using the app
November 4, 2017

I got a quick and very competent support. At the end it was great experience and I will recommend this company as a very professional service provider.

Testgfbme
Germany
6 months using the app
January 4, 2018

Installed Product Options and very happy with the app. Easy to use plus they give you a 30 day free trial to test the app out and see if its a right fit for your store. I got a little stuck installing the app but luckily Paul was right there to help me out and get me through it !

Blue Line Innovations
United States
6 months using the app
October 21, 2022

This is app is really amazing. It really helped our business and the support is really amazing. They were able to fix the issues very quickly. I LOVE this app

Smiles To Your Door
United States
6 months using the app
Shop Circle replied October 21, 2022

Thank you for the great review! We’re so glad to be a part of your store's success and are happy to support you in your growth. Thanks for choosing Bold!

April 12, 2019

We recently started selling our handmade accents online and this app has helped tremendously. Nirav took time to understand and create some of the custom pages I struggled with and he did so quickly and patiently. Thanks Bold Team!

Dixie Sensations
United States
6 months using the app
Shop Circle replied April 15, 2019

Thanks for your review; we're happy to hear that Product Options has been suiting your business' needs! We're always available to help to the best of our abilities; don't hesitate to reach out if you have any other questions or comments.

By the way, I really love the way you use different materials to create beautiful decor; your horseshoe pieces are so unique!