Reviews (2,630)

Overall rating
4.7
Counts per rating level
  • 87% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to handle complex product customizations, crucial for stores with customizable items. It supports various options and uses conditional logic to show only relevant choices, keeping product pages tidy. The support team is praised for their responsiveness and custom coding help. Despite an initial learning curve, the interface is user-friendly, and the dedicated customer service through multiple channels enhances the shopping experience and aids business growth.

March 25, 2020

Great support, most are very helpful. The live support chat isn't as good at the email support, so I advise emailing but live chat is good if you need someone to pass on a message ASAP and live chat can help with simple tasks. All and all this company will go above and beyond to help you and make this app work for your site. The only negative I have is ease of use over some other product options apps. I have tried them all. Some are near impossible to figure out. Some are easy as pie to set up options. This app is somewhere in the middle. Not hard, not simple, could be a little easier. Otherwise the app works great.

Doggie Diva
United States
Almost 4 years using the app
June 29, 2016

Great app! It was exactly what I was looking for to offer options to my customers.

Ez Bear Shop
United States
2 months using the app
October 25, 2013

Loving using this app and customising our shop. What other app can you use to do file uploads, product options and set rules for what to display and when? None. Nowt. Zip. Nadda!

Thanks for expanding the possibilities of an already great service :)

Gallery 66
United Kingdom
2 months using the app
June 2, 2015

It took a little tweeking but n the end everything is working as planned. Our cannabidiol options were pretty vast and so it was necessary to implement some kind of options app. Customer support was friendly and responsive..great overall!

DiscoverCBD.com
United States
About 2 months using the app
Edited February 12, 2020

Nir helped me with a issue i was having with the Bold Product Options app. He helped me solve the issues quick and super easy. Thanks alot!

SnappyCustoms
United States
About 2 months using the app
Edited March 15, 2023

There are so many great options for online stores. Its a very user friendly tool. The customer service (I got help from Jeff and Danin) is also great. I was helped with all my problems in a very friendly and competent way - for sure 5 stars for that!

ATLETICA
Germany
About 2 months using the app
November 23, 2018

This is the best APP, Charles was the best in getting my site up for me to launch for Cyber Monday. THANK YOU SO MUCH BOLD*********

AUTHENTICHAIRBUNDLES
United States
About 2 months using the app
Edited February 20, 2020

They are great! app, service and customer service :) thank you guys! Aryan Sharma helped me a lot with my inquiries!

OZORION - Mascoteros Felices
Spain
About 2 months using the app
June 30, 2014

This is an absolute lifesaver for our store, and was the only thing that allowed us to switch to Shopify from a much more expensive solution.

Minnesota Fringe Festival
United States
About 2 months using the app
February 18, 2017

The customer service behind this app is really what sets it apart. Tamer from support was super patient, extremely responsive helped to ensure that the project was completed on time. The app itself is easy to use, and we were able to customise it to suit our UI needs.

Squeaker
Australia
About 2 months using the app