SC Product Options , 2,527 reviews

Overall rating
4.7
Counts per rating level
  • 87% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its extensive customization features, particularly useful for stores with numerous products. Key features such as the Dynamic List and order note requests for each item are valued. The app is recognized for its reliability and ongoing enhancements. The customer support team is commended for their quick and efficient responses. Despite minor limitations and occasional glitches, many merchants consider the app crucial for their store operations.

Edited December 6, 2019

This app is great and their customer service is amazing. I've ran into a few minor issues but their team has been extremely quick to resolve every one of them with zero hassle on my end. Would certainly recommend.

Blackline Performance
United States
3 days using the app
Shop Circle replied December 9, 2019

Hello there! We appreciate your recommendation very much; thank you for sharing your experiences with our app and with our customer support! We're glad that we have been able to help you out with the small issues you've ran into. Please don't hesitate to reach out if you need anything else!

January 8, 2018

Great app just what i needed for large set of products instead having to do them individually. At first i wasn't able to get them to show due to my page being from a customs builder but Shubneet was brilliant in helping me get it just right no matter how many little requestes i had she got it done! Great app and great support!

At Sports
Australia
3 months using the app
November 6, 2017

Absolutely mission critical application - The only thing better than the application is the outstanding support Bold provides. Especially that Paul guy, he's particularly good.

Rocky Mountain Infrared Saunas
United States
3 months using the app
March 10, 2017

I cannot even begin to describe the level of support bold has provided in figuring out glitches and other site related problems. The people over at bold know what they are doing and have bent over backwards to make a solution for me. Thanks everyone! I cannot thank you enough.

Rockstar Leatherworks
United States
3 months using the app
June 4, 2019

The most complete app for product options in the Shopify store. I am a shopify expert and I´ve installed it several times. Great app, great support.

theOUTPOST
Spain
3 months using the app
Shop Circle replied June 4, 2019

Hello there. Thank you so much for the review! We're happy to hear our options can help you and your business succeed! If there is anything else we can help you with please contact us through chat or by email, and we'll do whatever we can to help.

July 24, 2014

Great app and excellent customer service. Highly recommend.

Commodious, the training community.
United Kingdom
3 days using the app
November 23, 2018

The team at Bold offer by far the best customer service of any 3rd party app developer I have dealt with on shopify. Immediate email responses, quick fixes, and in house app customization if you need to modify their apps to better suit your purpose.

Cuttingtime
Canada
3 months using the app
August 24, 2016

This app is GREAT! We were using infinite options, a free app to allow us to have the variety of drop downs we needed for our product pages, but there was literally NO back-end to that app, so we weren't able to monitor inventory or stop selling specific options if we were out.
This app allows us a lot more flexibility! I have just started using the app and so i'm sure I will learn more about it and the functionality I can take advantage of for my store.
The BEST part is, BOLD customer service is absolutely AMAZING, I had SO MANY questions and I received same day (if not same hour) response time from them. They have an easy way to schedule a tutorial and live call with someone that will help explain all of the app's capabilities in terms that relate to your specific needs.
I received such incredible personalized customer service from Alexa and feel confident if I do run into any issues or questions, she will be there to help!
Thanks BOLD, you guys rock!

Thegroomsmansuit
United States
3 months using the app
September 3, 2019

Mike was amazing. The team worked with us throughout the set up. We had some changes done to our theme and bold worked around it and got it all working. You guys rock!

Scarz-Golf-Cars
United States
3 months using the app
Shop Circle replied September 5, 2019

Hi there, thanks so much for the review! We'll be sure to pass along the kind words to Mike. :-)

Really glad to hear that everything was sorted out and our team was able to get it working for you. I gotta say, I love the colour variety of your cart accessories!

Edited April 26, 2019

I have always been fond of Bold apps. Product Options in particular I find enables wonderful customization for both me and the person purchasing. I can collect personalization information, as well feedback about store logistics.

They have all been best experiences. Always responsive, friendly, and timely.

Namaste Love
United States
3 months using the app
Shop Circle replied April 18, 2019

Thanks for the review; we're happy to hear you're loving the app and our support teams' service! Please let us know if you have any further questions or comments; we're glad to help.

I look forward to seeing your jewelry, and love that you offer the option to donate to charity with every purchase. :-)