Reviews (2,632)

Overall rating
4.7
Counts per rating level
  • 87% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its advanced product customization and variant management capabilities, highlighting features like conditional logic and bulk changes. They find the interface intuitive but note a learning curve. The support team is praised for their quick and effective assistance, often involving live calls. This app is valued for enhancing the shopping experience by efficiently catering to diverse customer preferences.

March 27, 2020

Elite Titles have used this app for many years faultlessly. It is great. We had a little glitch with an option pricing update on the store which Mona fixed within the hour - super service, and at a time when we are all struggling to keep on top of our game. Stay safe.

Elite Titles
United Kingdom
Almost 8 years using the app
September 7, 2017

The team at Bold is amazing. Especially the team for Product Options.

The app functions as expected and I'm trusting they'll continue to make improvements.

Definitely worth the money considering Shopify SUCKS and offers very little as to a true shopping cart system.

Thank you BOLD for stepping up and filling in the gaps left by the short sighted Shopify team.

Lets Truck
United States
Almost 8 years using the app
September 15, 2023

Jeff helped me today & he did a great job of figuring out the issue we were having & getting it fixed quickly.

Wholesale Accessory Market
United States
Almost 8 years using the app
November 3, 2017

Really amazing product support. I was impressed all the way from working with James to understand my initial needs to working with the specialized support person on Product Options (Danni). The Bold team went above and beyond my expectations with getting some issues resolved and some custom coding work done. Super impressed with the customer service from Bold!!!!! Thank you!

Thegfb
United States
Almost 8 years using the app
Edited April 7, 2024

There was an issue with “add to cart” and this was very critical to get fixed asap. Mrunal & Nitesh, help em to resolve this issues right away so my website could be fully functioning.

Toxic Angelz®
United States
Over 7 years using the app
December 11, 2019

Camila was super duper helpful! Also love the app it's helped me out a ton. Would definitely recommend to any Shopify owner.

Vaped Canada
Canada
Over 7 years using the app
Shop Circle replied December 11, 2019

Hello there! We're glad to hear that Camila was able to help you out with what you needed, and that you've been enjoying Product Options. :-)

We really appreciate the recommendation, thank you! Please don't hesitate to reach out if you need anything else.

March 17, 2016

This app works great! My business can be very complicated with many options needed and the Bold team helped set it all up so it looks great and functions properly. Recently made my site mobile and needed some help with the mobile options and MC knocked it out in 24 hours! Amazing service. By the way, Quantity Breaks is pretty fantastic as well!

Big Guy Little Guy
United States
Over 7 years using the app
Edited June 19, 2024

Great product and very fast support. Very happy with everything.

Select 4wd
Australia
Over 7 years using the app
November 27, 2017

The best! Amazing app that helped us easily build some serious customization features into our store. The best past by-far is the level of support this company shows it's user. Been using for years without issues.

Ballsofsteel
United States
Over 7 years using the app
June 20, 2014

Love this App! I wanted to make sure people could customize the soap they want to buy and this app was perfect for what I needed to do. I would definitely recommned anyone who needs to customize an order to use this app. It was very easy to use and I am very happy with the support I have received. www.MountainManSoap.com

Mountain Man Soap
United States
Over 7 years using the app