Reviews (2,625)

Overall rating
4.7
Counts per rating level
  • 87% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its extensive customization options, ideal for personalized products like engravings. It features conditional logic for streamlined product pages and supports efficient multi-product updates. The app is reliable, and the support team is noted for their quick and effective responses, handling complex issues via live chat and video calls. Merchants credit the app with enhancing customer experience and boosting business growth.

July 2, 2014

I love this app! I have a lot of pricing variations and this is the only app I've found that can handle my number of unique pricing options. It is much easier to use than I first thought it would be (my skills are minimal). I watched the 14 minute video, and then made my first few options in minutes. The premium version is well worth the cost. And the customer service is great too when you have questions!

georgiedesigns
United States
About 9 years using the app
Edited July 30, 2024

Great app, been using for years. It has some quirks, but I find that it works the best for us compared to other apps.

Also big shoutout to Nicholas, Haris, and Alina for their customer service!

---

Updated 2024: Thanks to Muaza for helping me with a technical problem!

Something Greek
United States
About 9 years using the app
December 17, 2014

Bold has fantastic support and worked out all the problems that I had on the options app. If you have complicated code in the background, its sometime harder to implement, but their tier 2 support was able to figure out a way. Good Job Bold.

Goal Kick Soccer
United States
About 9 years using the app
Edited July 25, 2024

We have been using the app for many, many years now. It works great and they have THE BEST customer support. We highly recommend it! 5 stars all the way! I am hoping they release a ton of other apps, too! Everything is so intuitive and easy to work with.

PixelsPrinted
United States
About 9 years using the app
Shop Circle replied March 29, 2019

Thanks for the review; we're so happy you've been enjoying our app for so long! Your signs are awesome; I think my favourite is the "We said yes to the address" one. :-)

We're always available should you have any other questions, don't hesitate to reach out if you have any other comments or concerns.

January 18, 2022

We've been using Product Options for several years and it has been consistently fantastic! We've been able to build complex entry forms with 80+ fields and conditional logic. It all works perfectly with some nice customization features. Bold support is always great as well. I recently reached out for a support issue and Alina got back to me within a couple of hours with a follow up and mock up of what would be done to resolve my issue. Once I approved the mock up and granted extended permissions to Bold, Alina implemented the change almost immediately. Another FANTASTIC experience with Bold!

Digital Health Awards
United States
Almost 9 years using the app
Shop Circle replied February 9, 2022

Thank you so much for the glowing review! We're super happy to hear you're enjoying Product Options. :)

May 25, 2016

This app has been really helpful- we've been using this app for about a year or more now, and we keep finding new ways to use it in our shop. We've never had any problems or experienced any bugs with this app.

Record Dividers
United States
Almost 9 years using the app
April 15, 2016

Alexa is the best, she modified the CSS on my page in like 5 minutes to help make my site exactly how I wanted it. Bold should give Alexa a raise and a sweet vacation. The world needs more people like her.

Clearwater Lights
United States
Almost 9 years using the app
Edited June 8, 2023

I have been using this app for so many years I cannot count them. In the meanwhile by business has changed, but Product Options never failed in adapting to our needs - this to say how convenient and complete it is. Special mention to their assistance: they installed the app at every theme update.
Thank you Bold app ❤️

Maraismara
Italy
Almost 9 years using the app
Edited October 8, 2024

This app is invaluable to our shop -- it allows us to offer our customers clear and detailed choices for all of the personalization options we offer on our handmade toys. Their customer service is excellent.This is a MUST if you want your customer's shopping experience to be straight forward, easy to navigate, and easy to convert into sales!

Smiling Tree
United States
Over 8 years using the app
Edited February 5, 2020

Great App and Mona in support was extremely helpful, fixed my issues quickly and explained the process!

Equestrian Chic Boutique
United States
Over 8 years using the app