Reviews (2,629)

Overall rating
4.7
Counts per rating level
  • 87% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to handle complex product customizations, crucial for stores with customizable items. It supports various options and uses conditional logic to show only relevant choices, keeping product pages tidy. The support team is praised for their responsiveness and custom coding help. Despite an initial learning curve, the interface is user-friendly, and the dedicated customer service through multiple channels enhances the shopping experience and aids business growth.

June 23, 2016

Great app, easy to use and very clean!

Barista Underground
United States
About 9 years using the app
January 18, 2022

We've been using Product Options for several years and it has been consistently fantastic! We've been able to build complex entry forms with 80+ fields and conditional logic. It all works perfectly with some nice customization features. Bold support is always great as well. I recently reached out for a support issue and Alina got back to me within a couple of hours with a follow up and mock up of what would be done to resolve my issue. Once I approved the mock up and granted extended permissions to Bold, Alina implemented the change almost immediately. Another FANTASTIC experience with Bold!

Digital Health Awards
United States
Almost 9 years using the app
Shop Circle replied February 9, 2022

Thank you so much for the glowing review! We're super happy to hear you're enjoying Product Options. :)

May 25, 2016

This app has been really helpful- we've been using this app for about a year or more now, and we keep finding new ways to use it in our shop. We've never had any problems or experienced any bugs with this app.

Record Dividers
United States
Almost 9 years using the app
April 15, 2016

Alexa is the best, she modified the CSS on my page in like 5 minutes to help make my site exactly how I wanted it. Bold should give Alexa a raise and a sweet vacation. The world needs more people like her.

Clearwater Lights
United States
Almost 9 years using the app
Edited June 8, 2023

I have been using this app for so many years I cannot count them. In the meanwhile by business has changed, but Product Options never failed in adapting to our needs - this to say how convenient and complete it is. Special mention to their assistance: they installed the app at every theme update.
Thank you Bold app ❤️

Maraismara
Italy
Almost 9 years using the app
Edited October 8, 2024

This app is invaluable to our shop -- it allows us to offer our customers clear and detailed choices for all of the personalization options we offer on our handmade toys. Their customer service is excellent.This is a MUST if you want your customer's shopping experience to be straight forward, easy to navigate, and easy to convert into sales!

Smiling Tree
United States
Over 8 years using the app
Edited February 5, 2020

Great App and Mona in support was extremely helpful, fixed my issues quickly and explained the process!

Equestrian Chic Boutique
United States
Over 8 years using the app
Edited November 15, 2024

I had a problem with the Product Options App. A newly created option would not show in checkout. I contacted customer support and they solved the problem on the same day: it was not the app. I had not realized that the option I had created was still in draft mode and after I had published it, the problem was solved. Thanks for your competent, fast and friendly help.

ONTARIA-DE
Germany
Over 8 years using the app
Edited September 10, 2018

I have this app on 2 of my shopify stores. I am super happy with this app as it allows us to have a huge amount of options and conditional programming to keep all neat and clean looking.
In particular, Parminder in technical support was VERY helpful when i needed to update my theme he helped me to reinstall everything. I really appreciate their excellent customer service and have never had any issues with the software in 3 plus years I have used it. Definitely, recommend this app!!

Monogram Mats.com
United States
Over 8 years using the app
Edited February 22, 2024

I just want to send a shout out to the Shop Circle Team and especially Deelen, who has been so helpful. Always willing to help diagnose and solve any issues that may come up. Truly great customer service and kind people. Thank you, Deelen!

ChicSparrow
United States
Over 8 years using the app