Reviews (2,616)

Overall rating
4.7
Counts per rating level
  • 87% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its advanced product customization and variant management capabilities, highlighting features like conditional logic and bulk changes. They find the interface intuitive but note a learning curve. The support team is praised for their quick and effective assistance, often involving live calls. This app is valued for enhancing the shopping experience by efficiently catering to diverse customer preferences.

January 16, 2014

This product options app is fantastic, and the support is even better. Being a custom apparel company, we have a lot of options and variants. This app helps us both save time and create consistency amongst our products. The support is quick and extremely helpful. Give the free trial a shot and you'll be hooked!

NiceShirt.Org
United States
About 1 month using the app
April 3, 2020

Amazing customer support! I’m not very tech savvy but Camila made it so easy and was extremely helpful and sweet while helping me! This app is a game changer!

Ann & Grace
United States
About 1 month using the app
January 8, 2014

Just what we needed! Exceeded my product options functionality expectations!

Last Of A Dying Breed Clothing Co.
United States
About 1 month using the app
April 28, 2014

Fantastic app, this allowed us to list a highly customizable product in the simplest way possible. We opted to have them install for us, and the Installation was done quickly and seamlessly. The team is very responsive with great communication.

Little Hip Squeaks
United States
About 1 month using the app
April 5, 2014

Product Options is a fantastic app, it offers my customers choices of choosing branded or branded items, and they can see costs change as they change their preferences. This app makes it so much easier to and quicker to add new products and change costs. I strongly recommend this app to any business that has variables in their product lines.

Best Branding
South Africa
About 1 month using the app
November 25, 2016

I sell bedding which has to be one of the most PITA things to sell on line because every size option changes the price. Then we have options...for our options.

With that, the ONLY app I found that could do what we needed it to do was the Product Options app by BOLD. And holy smokes does it work.

In just over three days I had a few thousand SKU's inputted with conditional logic so somethings showed and some wouldn't based on what a client chose. It's just brilliant and looks amazing on the site.

And the Support. THE FREAKING SUPPORT! Amazing. So quick. I think the longest I have ever had to wait was...maybe...a minute. Alexa. Melody. And Tamer. All my favourites. They've even gone in the back end to tweak things quickly for me that needed tweaking. So helpful. So friendly.

I've read some of the one star reveiws on this list and have to say if you're getting one star service from these guys it's probably because you are a 100 Star PITA. It's physically impossible to have one star service from Canadians. It's just not in their DNA. I would give the team at Bold Apps a 6 Star Review if I could, they've just been THAT good.

Can't recommend them enough.

Greatcanadiandowncompany
Canada
About 1 month using the app
Edited March 10, 2021

This app handled my complicated product variations & options perfectly (I had tried a couple other apps before that didn't work out). Alina went above and beyond to provide quick customer service and get everything taken care of for me. Thoroughly impressed.

EXT-USA
United States
About 1 month using the app
Shop Circle replied March 11, 2021

Thank you for your review. So pleased that Alina was there to go above and beyond to provide you with quick service you needed. Thank you for choosing Bold!

December 15, 2020

This app is the only reason I am with Shopify - I was able to get help with installation ASAP through chat and Alina was so helpful and fixed it in no time.

Cloth Bums
Australia
About 1 month using the app
Shop Circle replied December 22, 2020

Thank you so much for your review. So happy to hear that Alina was able. to help out and that Bold Product Options is a great solution for your store. Please don't hesitate to reach out any time.

December 2, 2019

Working with app specialist 'Sam' he was super helpful, love this app! Will definatedly recommend it

pineworks malaysia
Malaysia
About 1 month using the app
Shop Circle replied December 2, 2019

Hello there! We're glad to hear that you had a chance to work with Sam to get your Product Options app up and running - he's great at what he does. Thank you so much for the recommendation, and please let us know if we can help with anything else!

October 8, 2019

Great product, very easy to use and they have a very very responsive support team. Just write them where you’re stuck and they’ll sort it out in the background.

Chapters
Türkiye
About 1 month using the app
Shop Circle replied October 9, 2019

Thanks so much for the review; we're glad to hear that you've found our product and support to meet your needs! We're happy to have been able to assist with the issues you ran into. :-)

Thanks very much for leaving us a review! I love the stationary you guys sell!