Reviews (2,630)

Overall rating
4.7
Counts per rating level
  • 87% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to handle complex product customizations, crucial for stores with customizable items. It supports various options and uses conditional logic to show only relevant choices, keeping product pages tidy. The support team is praised for their responsiveness and custom coding help. Despite an initial learning curve, the interface is user-friendly, and the dedicated customer service through multiple channels enhances the shopping experience and aids business growth.

November 23, 2017

Their support team helped dial in my shopify store for a successful launch. Great product, great people, great results.

Bald Guy Brew
United States
About 2 months using the app
March 7, 2014

Just installed premium version which is the $19.99 a month. Currently premium version of this app is the only way to add conditional logic to your product options i.e. having the options selected affect price or having different choices trigger further options. You have 2 options for installing it. One ids to do it yourself with instructions and the other is to pay them to install it which I think is $25 for regular and $50 for premium version.

I installed it myself which isn't to hard if you have fooled around with even basic code stuff before. I'm myself am a copy and paste guy and this install is pretty much all copy and paste. But it is not easy. When I tested it I did have one issue and had to go back and figure out where I messed up.

As far as how it works so far so good. I am looking for it to do something a bit more complex so I'm waiting for support to get back to me on that. 24 hours and I still haven't heard back yet:( That would be my only quibble. You can customize the look of the options to match your site's colors and what not so that's a plus.

I will post update when I have fully put it through it's paces.

Floral Assist
United States
About 2 months using the app
December 31, 2020

I create personalized artwork and require a lot of information from buyers before I can begin a project. I am so relieved to have an app like Bold to help me gather it in my Shopify site - saves me SO much extra legwork. I haven't had any issues using the app, but there was a situation where I couldn't get the desired boxes to align properly with my theme. Their customer service team was very hands-on and quick to respond, even on a holiday! I would highly recommend!

The Paw Prints Princess
United States
About 2 months using the app
Shop Circle replied January 12, 2021

Thank you so much for the thoughtful review! Couldn't be happier to hear that Bold Product Options and our team was able to save you time and work implementing customization options on your site.

November 19, 2015

So far I love the app. There is a bit of a learning curve and implementation took longer that what was promised but it's helped out my store tremendously! I used another customization app but they didn't offer everything I needed. I do recommend this.

Sweets By Jubilee Favors
United States
Over 3 years using the app
Edited August 29, 2018

As usual, Cody and team has been efficient in attending to my requests, Thumbs up for the great effort. It gives me a peace of mind knowing that it is in good hands,

Love For Fabric
Singapore
About 2 months using the app
August 25, 2020

Awesome customer service got what I needed to be done super quick. Nir was the one who helped me out and was excellent.

Cartoon Pawtraits
New Zealand
About 2 months using the app
February 1, 2019

Nir was excellent!!! He provided exceptional service. I was struggling to set up conditional logic for my online store for over a week. He set it all up for me exactly how I needed it to be. Thanks again!!!

Gemelli Fashion
United States
About 2 months using the app
May 24, 2023

Laufend Server Probleme , lädt und lädt und bleibt dann hängen, lief früher viel flüssiger. habe schon viele stunden arbeit investiert, die dann umsonst waren weil die app nichts übernommen hat bzw. Probleme hatte.

Raumausstatter Conrad
Germany
Over 4 years using the app
Edited November 27, 2019

I love this app it does exactly what I need and the customer service is even better. I would definitely recommend this app

AngelSounds
United States
About 2 months using the app
Shop Circle replied November 27, 2019

Hello! Thank you so much for the recommendation; we really appreciate it. And we're glad to hear that you're really enjoying our Product Options app. :-)

We love giving our merchants the ability to give their customers additional options on their products - it really makes for some unique product offerings.

March 11, 2014

If you have variations, you must have this app! Easy to use and apply - a real time saver. Great customer service too! Just awesome, thanks so much!

Lazy Caterpillar
United States
About 2 months using the app