Reviews (2,616)

Overall rating
4.7
Counts per rating level
  • 87% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its advanced product customization and variant management capabilities, highlighting features like conditional logic and bulk changes. They find the interface intuitive but note a learning curve. The support team is praised for their quick and effective assistance, often involving live calls. This app is valued for enhancing the shopping experience by efficiently catering to diverse customer preferences.

January 24, 2020

I reached out to Bold, after receiving no help from another provider for over 3 weeks. Carter was so helpful, in a matter of minutes he set my mind at ease and provided me with the necessary tools I needed. He even made sure to inform me that I can contact them at anytime for more assistance if needed.

Rocky Mountain Minky Company
Canada
About 1 month using the app
November 3, 2013

Great app, but I wish that the premium price was cheaper, but overall very happy with what you get for the basic price.

CT APPAREL
Canada
About 1 month using the app
December 9, 2019

Chintan was great he helped me with my site and got me up and running so fast i was stuck and now im on the road to success.

Black Lab Leather Co.
United States
About 1 month using the app
Shop Circle replied December 9, 2019

Hello there! Thanks so much for the review, and for sharing your experiences with our support team. We're glad to hear that Chintan was able to work with you to get everything up and running properly!

We look forward to seeing your success with Product Options. Please let us know if we can help with anything else!

Edited December 13, 2022

After I left a bad review they contacted me and tried their best to help with installing theme and in the end everything work as it should, perfect!

photographersupplyco
Lithuania
About 1 month using the app
May 28, 2020

The best product options app with smart settings and the features I need. The support team is very understanding and solves my problems very well. Thanks again.

Demo Store
France
About 1 month using the app
July 21, 2017

This app is unreal - we can list all of our options to our customers with great ease whereas before we would have to bundle all our variants together. This app gives us greater control and an option to add more finishes to our products in the future.

We had some trouble with the quantity selector and I popped on the live chat. I explained the situation and the problem was solved and fixed later that day!

Big Day Print
United Kingdom
About 1 month using the app
September 12, 2019

Sukh was great! really helpful! The app is just what i need for my shop! The team very responsive thanks a lot !

DVI Personalisation
Australia
About 1 month using the app
Shop Circle replied September 16, 2019

Thanks so much for the review; we're glad to hear that Sukh was able to get everything working and answered for you! We're so happy to hear that Product Options is the right app for your store. :-)

Love the idea of personalized pet necklaces! Best of luck launching!

January 8, 2024

I worked with someone called Kenan he was extremely helpful and fixed all my problems fast! give this man a raise!!!! Great experience all round

My Store
United Kingdom
About 1 month using the app
June 19, 2023

Shout out to Jeff for helping me troubleshoot an issue I had with the app on my end. Works just how I need it now.

Simulator HQ
United States
About 1 month using the app
Shop Circle replied June 20, 2023

We can’t thank you enough for the kind words! It always warms our hearts to hear that you've had a great experience with our support team, particularly with Jeff :)

Should you need any help, feel free to reach us back 😊

All the best,
Customer Success Team I Shop Circle

February 3, 2014

great app, saves a bunch of time!

ArtworkHeroes
Denmark
About 1 month using the app