SC Product Options

I highly recommend this app! 90% of my products need to be able to have options to be sold properly and this app works just as advertised and just as I need it to work. It is also very easy to use and figure out.

But even better than the app is the support. To me the sign of a good company is what they do when there is a problem. Well Bold delivers here. Twice I have needed some things tweaked for the options to work correctly on my website and both times I received superb and prompt service from Tamer and Danni at Bold. Again, highly recommend this app and the support team behind it!

First the app. The app is not simple to install, thank god we have a web developer who did it for us. Alternatively, you can pay BOLD money to do it for you, which seems shady; make an app, but make it very difficult for a normal user to install, and then charge more money.

The app itself is fairly simple to use and do the job of what we need it to. However, the options will not show to your clients if their browser does not have Java enabled. Fun little fact, many mobile clients don't have Java. So you're basically losing out on tons of potential customers. Also, if you are trying to generate reports and exporting your orders via .csv files (excel), your options will not be there.

Now BOLD as a company and their support are absolutely atrocious. Multiple times, over the last 3 1/2 months of using this app, we have attempted to contact their support team. They advertise 9-5 M-F. We always call within those hours and it always goes to their voicemail. We leave messages and they have never called us back. When talking about a support ticket, they will email us instead, which doesn't work for us. Often times the advice or "fix" they give is incorrect and doesn't work, which is frustrating with the massive gaps in communication time.

I would give the app a 3 because it does what it is suppose to, despite having some flaws and I would give bold a 0-1 because they have horrible customer service.

We just opened our store in the last 30 days and found we needed a way to add more options to our products.We found and Installed Bold Apps Product Options. We had a little trouble when installing the app ourselves, got stuck halfway through.So we decided to have Bold Apps do the install for us. it took less than 24 hours to have us up and running.We are now using the app with much success. I would highly recommend using Bold Commerce Apps for all of your needs in your Shopify store. I would also say as a small business owner have them handle the installation of your apps it will be invaluable in your business.

Great app. super fast support when needed. I got stuck on a few minor issues but with the Live support they figured it out right away.

This is a fantastic app and it's been a wonderful add-on to our store in which I am currently working on. It has the additional variant features that are not available on the standard Shopify templates, making it an important add-on for any Shopify store. The support service is second to none. MC went over and above to help me and her prompt reply and professionalism truly impressed me. Definitely a 5-star service at an affordable price.

A good app, but could use a little more polish. Luckily, customer service is generally very helpful.

The app is just so easy to navigate around, considering how many combinations you're able to create, the price is justified needless to say.

Special recognition goes to their customer service, for being super-quick and willing to edit the smallest design details you can't do your side - I'm talking about you Val & Samuel for being so attentive and quick, drinks are on me! :)

app is awesome as we needed the ability to do several hundred options in one box. this is one of only a couple that you can do that. coding in was a little tricky for our web person but out side of that, money.

Great app, easy to work with once it is set up. Shoutout to Mayank & Jordan for setting up the app. They did a great job and supported me really fastly!

Great app, it was exactly what we were missing from our Shopify store.