Reviews (2,595)

Overall rating
4.7
Counts per rating level
  • 87% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to manage complex inventories with a range of product options and variants. They value its user-friendly interface, conditional logic, and bulk update features, which enhance customization and efficiency. The customer support team is praised for being responsive and knowledgeable, providing quick fixes and custom coding. Regular updates keep the app relevant and functional.

Edited April 30, 2024

The customer support is great! I was stumped about a problem I was having with an option set and Ahmed Piric was able to go in and fix it within a few days. Very helpful!

SCS Interiors
United States
About 6 years using the app
February 17, 2014

Great app to add several product options to a more customized webshop like mine!

Julien et Juliette
Belgium
About 6 years using the app
April 24, 2019

We use Product Options heavily in our store and very possibly to a larger extent than any other store. The issues we have had with the app are limited, and the provided customer support has always been good. Aman was my most recent support rep and we greatly appreciate the time and energy spent dealing with us.

Homeschool Testing Services
United States
Almost 6 years using the app
Shop Circle replied April 30, 2019

We're really happy to hear that Aman was able to help you out over chat the other day! We'll always do our best to help out, so please let us know if anything else should come up. :-) Thank you for taking the time to leave us a review.

January 18, 2017

Hey, Tamer told me to reach out. I like your options app, but it would be nice if changing the options caused the item price to auto-update instead of having a separate value update for add-ons.

Thanks

Most Ergo
United States
Almost 6 years using the app
Edited February 14, 2020

The application is invaluable. It makes doing business for us so much easier. Then I had a technical issue and that is where things got BETTER. The tech support was great the whole way through the process. I was getting emails throughout the day with updates. Great Team Effort. Thanks BOLD.

Whitney Howard Designs
United States
Almost 6 years using the app
November 15, 2015

Great thank you very much, the process was quick and easy and worth the money to get it done.

Barkn For Bacon
Australia
Almost 6 years using the app
January 16, 2015

It took a while to set this up and I would recommend spending the money to have Bold update your code. My questions were answer quickly and I like the look of everything now.

TheFirstAidGuy.ca
Canada
Over 5 years using the app
January 12, 2024

The app has its limitations but for the things it does offer they do work well and gives me some customization further than what Shopify offers natively. Their customer support is also very prompt so if you have any issues they are usually pretty good about getting back to you quickly and fixing any issues.

VEER
United States
Over 5 years using the app
June 22, 2016

The app is great and I would definitely recommend it to a friend or others that would consider using a product option choice. The best feature to help users is the chat, definitely a quicker response in lieu of email. Chatting is the best for communicating with customer service to get the quality help you need.

Alan Michaels Design Boutique
United States
About 5 years using the app
November 13, 2013

This app was exactly what I needed for my custom stationary business. It works flawlessly and allows my customers to give me their information with ease. Great app and highly recommended!! My only comment and why it didn't give it 5 stars is I wish options could change the price of the item. That would be great!

Shop Party Boutique
United States
About 5 years using the app