Reviews (2,625)

Overall rating
4.7
Counts per rating level
  • 87% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its extensive customization options, ideal for personalized products like engravings. It features conditional logic for streamlined product pages and supports efficient multi-product updates. The app is reliable, and the support team is noted for their quick and effective responses, handling complex issues via live chat and video calls. Merchants credit the app with enhancing customer experience and boosting business growth.

Edited November 15, 2024

I had a problem with the Product Options App. A newly created option would not show in checkout. I contacted customer support and they solved the problem on the same day: it was not the app. I had not realized that the option I had created was still in draft mode and after I had published it, the problem was solved. Thanks for your competent, fast and friendly help.

ONTARIA-DE
Germany
Over 8 years using the app
Edited September 10, 2018

I have this app on 2 of my shopify stores. I am super happy with this app as it allows us to have a huge amount of options and conditional programming to keep all neat and clean looking.
In particular, Parminder in technical support was VERY helpful when i needed to update my theme he helped me to reinstall everything. I really appreciate their excellent customer service and have never had any issues with the software in 3 plus years I have used it. Definitely, recommend this app!!

Monogram Mats.com
United States
Over 8 years using the app
Edited February 22, 2024

I just want to send a shout out to the Shop Circle Team and especially Deelen, who has been so helpful. Always willing to help diagnose and solve any issues that may come up. Truly great customer service and kind people. Thank you, Deelen!

ChicSparrow
United States
Over 8 years using the app
May 24, 2016

Fantastic App! We couldn't have a store without it!! You can have many options on 1 product if needed. Tons of flexibily. A+

FoxXholsters.com

Foxx Holsters
United States
Over 8 years using the app
Edited June 20, 2024

Been using this app since the beginning of our store since 2016.

Mossery
Malaysia
Over 8 years using the app
October 23, 2015

Bold Apps support was quick, friendly and solved my problem - I'd definitely recommend it!

Pemf Tech
Canada
Over 8 years using the app
April 21, 2016

Tech support (MC and Adele) was awesome in fixing our problem with invoicing and kept at it till the problem was solved. Thanks MC and Adele for all your diligent work!!

Southwest Emblem
United States
Over 8 years using the app
Edited June 28, 2024

I have been using the SC Product Options for years now. Any issues or updates needed are swiftly resolved. Highly recommend.

Craftycutslaser
Australia
Over 8 years using the app
Edited May 9, 2017

This App was exactly what our business needed. I literally couldn't run my business without it! We sell highly customizable high-end flutes, lots of options, and our clients wouldn't have it any other way. Bold's Product options app is easy to use, the interface is easy to understand, and the support has been fast, easy, and inexpensive (when we needed some custom work done). Really great app!

Flute Center Of New York 2
United States
About 8 years using the app
March 10, 2017

The Product Options by BOLD was the only app we found on Shopify that would take care of the complicated, customized, variants we have to each product. With countless paint finishes, fabric choices, and cushion options it takes a lot to build out a product but BOLD makes it work beautifully.
They recently made some much needed upgrades we had been requesting so we love that they listen to their client's needs.

Juniper House
United States
About 8 years using the app