Reviews (1,231)

Overall rating
4.6
Counts per rating level
  • 86% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its user-friendly interface and robust performance, ideal for stores with customizable products. The responsive customer support is frequently praised for quick resolutions, often in real-time. Continuous updates enhance its efficiency and compatibility with Shopify themes. Its versatility supports dynamic filters and multiple product options, making it suitable for large inventories and diverse merchant needs, with effective scalability for global and multi-store operations.

July 26, 2023

The assistance provided by the Bold Team is amazing, the quick chat option is great for quick little questions and some harder lengthy items that need changing on our website is done in a timely manner with great communications during this process. The small videos sent to show how to fix it next time or to preview the changes made by the team is great.

Flowers by Rhi
Australia
Almost 5 years using the app
June 17, 2024

This is the best Option App out there, hands down. I've tried most of them (for science) and this one is not only the easiest to use, but the devs are super helpful. Highly recommend!

Lowered Lifestyle
United States
Almost 5 years using the app
Edited April 3, 2023

We reached out for an issue we were experiencing. Alina looked into the issue and solved it super fast!! Alina Rocks!!!

Designs by Planner Perfect
United States
Almost 5 years using the app
Shop Circle replied October 15, 2019

Thanks so much for the review; we're glad to hear that Simran was able to help you out with Product Options to get conditional logic working for you!

Your planners are gorgeous by the way. :-)

March 25, 2020

I needed some help and Regina on chat was amazing and helped me right away. The Product Options app is the best one around + their great support will keep me coming back. Thank you Bold Apps!

Tagged with Love
United States
Almost 5 years using the app
Edited October 2, 2019

Not every bold app is a winner, but Product Options most definitely is! The newest version 2 is the best way to create and customize a multitude of product options while avoiding Shopify's variant limitations. Not to mention the customer service, which has been truly exceptional! Customer Service from Simran and Rony was super quick and easy, thanks for the great support!

Liquidbarn
United States
Almost 5 years using the app
February 15, 2024

Sehr hilfreicher und schneller Support! 1A

BALLOONELLE
Germany
Almost 5 years using the app
July 5, 2018

Lawrence and the Bold Product Options Team are always quick to respond to any questions or concerns. The app works great as well. We're able to offer a number of add-ons to our main products and increase our AOV.

State Bicycle Co
United States
Over 4 years using the app
November 1, 2022

Great for adding in more product options. Just wish they allowed you to add barcode numbers to the product options for scan and packing

Magic Candle Company
United States
Over 4 years using the app
Shop Circle replied November 2, 2022

Thank you kindly for taking the time to leave your review and feedback. I will most certainly pass along your suggestion to the development team. Suggestions such as yours help uncover features that may be useful to our merchants. Thanks for choosing Bold!

November 29, 2019

This app is (almost always) fantastic and the support is really excellent. For example, I was having an issue and I needed help which required several email exchanges. The people who helped me were very fast to respond (especially Rony Shubhneet) and got my upgrade done right away. Yay for Bold Apps! :)

Trees for a Change
United States
Over 4 years using the app
Shop Circle replied December 2, 2019

Hello there! We're so glad to hear that Rony and Shubhneet were able to work with you to get things working as they should. We appreciate the kind words in your review, thank you so much!

If there's anything we can do to make your experience with our app ALWAYS fantastic, please let us know! :-)

March 30, 2023

Deelan was great in helping out with solving our layout issues and very quick to reply when additional help was required!

AURUM + GREY
United Kingdom
Over 4 years using the app