Reviews (2,618)

Overall rating
4.7
Counts per rating level
  • 87% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its advanced product customization and variant management capabilities, highlighting features like conditional logic and bulk changes. They find the interface intuitive but note a learning curve. The support team is praised for their quick and effective assistance, often involving live calls. This app is valued for enhancing the shopping experience by efficiently catering to diverse customer preferences.

September 28, 2017

Très bon service client. Nous sommes très heureux d'avoir téléchargé cet app. Nous la conseillons vivement.

Royaume Des Poupees
France
16 days using the app
April 10, 2020

The app is not user friendly. But Sam, the customer service person is by far the friendliest customer service person I have ever dealt with. Thanks Sam!

Grand River Clothing Company
Canada
16 days using the app
Edited March 27, 2015

This app is wonderful, as is the customer service. They were quick to install or to answer any questions. Once you've figured out the app it is very user friendly and simple. Without the conditionals option on the premium plan I wouldn't be able to offer as many products in my store. This makes the ordering process easy and fast for clients.

Lil' Sprout Greetings
United States
16 days using the app
December 30, 2022

Alina the customer support helped us with all we needed to set up BOLD option with adjusted price feature work properly. Excellent job and caring of detailed review. We are very happy with the result. Thank you again Alina!!

Goshiki Taiwan
Taiwan
16 days using the app
March 20, 2018

This is a must have App if you want options on your products. And if you are stuck on Installation I recommend that you look for no one Except LAWRENCE He is the best ! He sorted our our installation in few hours and our store was back up again ! Not that you need manual installation but our theme was froma third party and very complicated ! Again Thank you Guys and speacial thanks to lawrence the best ever !!!

Majestic Vue
United States
16 days using the app
September 27, 2019

Amazing app, it helped me so much. The team is very professional, thank you Jericho and the other ones! I definitely recommend this app if you want to sell personalized products!

Amour & Bijoux
France
16 days using the app
Shop Circle replied September 30, 2019

Hi there, thanks so much for the review; we're so glad to hear that you're loving our Product Options app! Thanks so much for the recommendation, we love hearing awesome feedback about our app, support, and specialists!

October 30, 2019

Excellent app works flawlessly and very easy to customize in the app. The team at Bold is very responsive and helped install the plug-in within 24 hours for us.

Venom Motorsports USA
United States
16 days using the app
Shop Circle replied October 31, 2019

Hello there; thanks so much for the review! We're happy to hear that our app is working flawlessly for you, and that our team has been able to provide you with the top-notch service we strive for. Please let us know if we can assist with anything else!

October 24, 2016

This product has a few hidden secrets. Once you get to know it there are so many ways of using it. I was able to link in photos as options on a product which was cool.

Print It Designs
United States
16 days using the app
February 5, 2020

The service is awesome and i can costumize everything like i want! Would never take another app! I will recommend it!

Maranello
Austria
16 days using the app
October 22, 2020

I was pleasantly surprised by the availability of the Mona agent who really worked very well to solve my problem and answer my request. I had asked for several things at once. She had the patience to answer all my requests. Thank you Mona for your professionalism

La Kenza
Canada
16 days using the app
Shop Circle replied October 23, 2020

Thank you so much for your review! We are so glad that Mona was able to help out in a patient and professional way. If you need anything else we are here to help!