SC Product Options , 2,527 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its extensive customization features, particularly useful for stores with numerous products. Key features such as the Dynamic List and order note requests for each item are valued. The app is recognized for its reliability and ongoing enhancements. The customer support team is commended for their quick and efficient responses. Despite minor limitations and occasional glitches, many merchants consider the app crucial for their store operations.
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Let me tell you - the customer service is exceptional! I used other apps that didn't work and then I got here. Customer rep Jeff answered any question I had, and very quickly I should add. I wasn't waiting 5 minutes in between each question for an answer, I got my answers in under 2 minutes and we were on for over an hour. He walked me through an entire product setup and I already have a product set up with less than a few hours invested into this customized! I can tell you compared to a certain other customizer I was using, this should get 6 stars not 5.
The customer service is next to none with Bold, they show great service and are on top of whatever issue or question I have. I would like to give a shout out to Abhi and Guri for addressing my problem right away today which has been a huge headache for a couple of weeks now. Thanks guys, keep it up!
Hello there! We really appreciate the kind words about our customer service team; we're so sorry you were facing the issue for so long, but we're glad that everything was able to be sorted out by our amazing specialists!
Please don't hesitate to reach out to us again if you run into anything else; we'd be more than happy to help you out again.
Omg, I just had the best customer support experience ever. Nir was a phenomenal support and helped me so much with organising how my products looked like. I heavily recommend!
I also have had help from Sukh, they were very helpful and I can't say a bad word. Thanks to them my webshop will work just fine!
Hi there, thank you so much for sharing your experience with our customer service team! We're so glad to hear you left the experience feeling so good, and that Nir was able to help with getting your products organized using Product Options.
Please let us know if you need any other assistance! :-)
AWESOME APP!! I have just installed it and am testing it but it performs exactly as described and is the perfect solution to our shop. We do all personalized pet items and this is so easy to set up and a BIG time saver. They also helped me out installing the code for Ajax and did it in record time.
Great app but also great service. Whenever I have issue they get it fixed right away. thanks Rony, Clifford, Keysey and Carter.
First I want to say that the customer service from Bold is beyond excellent. Rony was extremely helpful in assisting us in getting name engraving setup on our store. He even helped us to get the price to change on the product page when engraving was selected. This is truly a great app from a great company ...
Thanks so much for the kind words; we'll be sure to let Rony know! He's a great guy, and is very knowledgeable about Product Options, so we're thrilled to hear he was able to assist you with getting the engraving set up for your store, as well as the price changes on the product page.
We appreciate you taking the time to leave us a review; thank you, and please don't hesitate to reach out if you need anything else!
Henry from the Team Bold Apps did an amazing job installing the product options to our Shopify Theme. The product integrates seamlessly throughout the site and more importantly the entire platform.
Henry took care of the installation within 15 minutes of granting him access to our store. He also provided us with technical support access.
Much appreciated //Craig
Easy to install. Makes creating variants a snap.
I'm in the middle of my trial trying different options. Each time I've had a question, support has been more than helpful. Tonight Chintan assisted me with understanding some of the premium features. Thanks for the assistance. Great info and great prompt service.
Thanks so much for the review; we hope that our Product Options app ends up being a great option for your store! Glad to hear that Chintan was able to assist you over chat when it came to understanding some of our premium features.
If you find yourself in a situation where our live chat is offline, feel free to peruse our Help Center - there's tons of great information there as well!
such a genius team... lovvvvvvvvve them guys all . although i have not finished my installation yet , but!!!!!! i have felt grand love from each officer like Taylor, Jade,Paul, and Ankur ,and Laurel. those guys all are very awesome !!!! recommend to all of you !!!! bold must be a great company !!! only a good company ...then will have good customers relationship management !!!!!
Hi there! Thank you so much for the review. We're always happy to get shout outs like this and everyone on our team was excited to see their names emblazoned on the app store :)
We look forward to hearing from you in the future!