Reviews (2,631)

Overall rating
4.7
Counts per rating level
  • 87% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to handle complex product customizations, crucial for stores with customizable items. It supports various options and uses conditional logic to show only relevant choices, keeping product pages tidy. The support team is praised for their responsiveness and custom coding help. Despite an initial learning curve, the interface is user-friendly, and the dedicated customer service through multiple channels enhances the shopping experience and aids business growth.

March 11, 2021

What can I say, the team at BOLD knows there stuff! Shoutout to Alina for helping me so much. Alina is a wizard! Thank you and bonuses to everyone that help me launch! :)

The Oak Online
United States
About 1 month using the app
Shop Circle replied March 16, 2021

Thank you for your review. We are so happy that Alina and team was there to help. Thank you for choosing Bold!

January 31, 2014

Love it. The app does exactly what it says and we use it on most all our products!

Artisan Obscura
United States
Almost 2 years using the app
July 26, 2013

Wonderful App! We were stuck in quite the quandary until Shopify suggested we check out this app. Such a breeze to use and extremely customizable! Highly recommended.

Smokey Road Press
United States
29 days using the app
September 27, 2016

Brilliant.

Paid the $40 (£30) for the installation - totally worth it if have any reservations on installing yourself. Very easy to configure, looks great on the pages and no doubt improves buyers shopping experience.

Bury Computers
United Kingdom
29 days using the app
Edited November 13, 2017

Thank you for assisting, your the best!!!!

Tilkostore
United States
29 days using the app
Edited July 29, 2019

I love this app but there is a major problem and the reason I left a 3-star review instead of a 5-star review. When ever I add options to a product I have to go through this lengthy trial and error process to get it to show on the page. It includes changing the last 2 digits of the cache params as instructed by Bold (window.BOLD.common.cacheParams.options) and having to add and remove the product from the bold options page in the app. I have to do this 10-20 times before the options show on the live site. SOOOOO SICK OF IT. I love the app, it is unfortunate this problem has not been resolved.

Ultimate Team Gear
United States
Over 2 years using the app
September 19, 2019

We are so grateful for the Bold Product Options app & team. They went above and beyond helping us set up our products and variants. Any request we put in, they made sure it was taken care of within a matter of a day or two. Bold customized our options to our liking and made it all seamless. Big shoutout to Regina, Nirav, Rony J, Victoria, Shubhneet, Laurel, and Chintan! Thanks so much for all your help.

Fox & Bond Jewelry
United States
29 days using the app
Shop Circle replied September 20, 2019

We love seeing all these shoutouts and reading such a raving review - thank you so much for sharing your experience; we're more than glad we could help out with the set up of your options!

I LOVE your gumball machine necklace by the way - it's adorable!

November 21, 2017

Great app

Was just what we was looking for :)

Admad
United Kingdom
29 days using the app
September 25, 2017

Great app to use for product options. Awesome

Realbuy Com Au
Australia
29 days using the app
May 15, 2015

Great app and even better service! Marty @boldapps is extremely helpful and very prompt to reply back on emails.

GummyMunchies
United States
29 days using the app