Reviews (2,630)

Overall rating
4.7
Counts per rating level
  • 87% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to handle complex product customizations, crucial for stores with customizable items. It supports various options and uses conditional logic to show only relevant choices, keeping product pages tidy. The support team is praised for their responsiveness and custom coding help. Despite an initial learning curve, the interface is user-friendly, and the dedicated customer service through multiple channels enhances the shopping experience and aids business growth.

May 15, 2015

Great app and even better service! Marty @boldapps is extremely helpful and very prompt to reply back on emails.

GummyMunchies
United States
29 days using the app
April 28, 2015

All of bold's app are great including this one!
Team @ www.edgeofsound.com

Edge of Sound
United States
28 days using the app
August 13, 2014

Very helpful app, allows me to list hundreds of variants under a single product which I have been looking to do for years now. Finally found something that works. Only thing stopping me from giving full stars is an issue with the invoices containing all options, even non selected ones, I am sure there is a simple fix for this though.

EnlightenOz
Australia
Almost 2 years using the app
May 6, 2016

The KARMIC Team have found this App to be a great addition to our website. It has reduced sales admin time and improved the customer experience. The BOLD Support team were amazing in getting this running very smoothly for us! I can't thank them enough for their efforts. Highly recommend.
Sam - Managing Director.

Karmic Cold Pressed Juice
Australia
28 days using the app
September 30, 2019

Awesome app. I have also the currecny converter anf I am very happy, thank you! Very fast support and helpful, I‘m glad I discovered you.

Event Supply Europe
Switzerland
28 days using the app
Shop Circle replied October 1, 2019

Hi there; thanks so much for the review! We're so glad to hear that you're loving Multi-Currency and Product Options. They're both super powerful apps. :-)

Thanks so much for the review! We're also glad you discovered us; we're always happy to help, so please let us know if we can help you out any further.

Best of luck with your store's launch!

November 12, 2019

I have installed this App few days ago and I know it will help me make more sales that the previous app I had. The support is Amazing, Shoutout to Daniel who offered an excellent Customer Service. without his help I would have moved on to another app!

Tote&Carry
United States
28 days using the app
Shop Circle replied November 13, 2019

We're so happy to hear that Daniel was able to help you out! Please don't hesitate to reach out if you have any other questions; we're always ready to help with setup or configuration, and want to make sure you've got a fighting chance while using this app to really see its true capabilities!

We look forward to seeing you populate your options, and are willing to assist however we can.

May 29, 2016

great app, awesome support. Free 30 minute phone call to go over details of the app. Much appreciated

Ripnroll
United States
28 days using the app
September 15, 2017

Bold's service has been incredible. I remember a few years ago when they just started. You can see that they have come from far and made it as one of the biggest Shopify App company.

They have an app for almost everything Shopify can't do out of the box.

Try them out... Top notch support and app quality.

Drca
Canada
28 days using the app
December 13, 2018

Mil gracias a Val,Lucas y Shubhneet por su excelente atención. De verdad son magníficos. La respuesta fue oportuna, me tuvieron mucha paciencia y resolvieron mis inquietudes.

Protours
Colombia
27 days using the app
Edited January 31, 2017

Useless! DON'T rely on this APP at all! We've used it for nearly 2 years. OK to start off with (although a bit clunky and seriously messes with the look and feel of checkout cart so needs adjusting...by you!). They've just done an update and the app has fallen over badly. Half hearted attempt from BOLD to produce a reliable app. We have an online store selling gates and fencing and need to add approx 150 options (for sizing). Thankfully we have another website as this app could have crucified our online sales!

You'll spend hours scratching your head with this APP...then, after all your effort, something out of your control goes wrong! Worse part is we've had another Shopify site developed (at a cost of over £15,000!!) which we can no longer use without having someone write a program for us (which wont be "BOLD" as we asked them to create a separate program in 2015...which didn't work so we had our money back!).

DO NOT USE - MAYBE OK FOR A MONTH OR EVEN SIX MONTHS BUT THEN....FAIL!

Oh, I know I'm going on (but they have seriously let us down), there support team! Explain in massive detail, they'll send you a response (usually asking for more detail), you send even more - then they come up with an answer of "IT TAKES 24 HOURS FOR OUR SERVERS TO UPDATE". What!!!! If I'm changing pricing...surely that needs to take effect straight away!! And what kind of aged server are you using?? and...it didn't work anyway so more time wasted.

ALSO...we've now had to stop customers being able to purchase fully on our site! Click our name for proof (and go to a product) for reasons why NOT to use these!!

Good luck to those who read more positive reviews and decide to install. Like I mentioned before, we've had this app running for nearly 2 years pretty much trouble free till disaster!

Evador Wroughtiron
United Kingdom
Almost 2 years using the app